Student Billing & Payments Specialist

Terra State Community College; Fremont (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Terra State Community College is seeking a Student Accounts Specialist in Fremont, OH. This role manages tuition and student billing, payment plans, refund processing, and third-party invoicing while ensuring compliance with college policies and state/federal regulations.

The position emphasizes customer service, accurate billing, and coordination with Financial Aid and external agencies. Two+ years in student accounts or AR is preferred, with experience in Banner and related payment systems.

Qualifications

• Two or more years of experience in student accounts or accounts receivable.
• Experience with regulations and policies applicable to student financial services is desirable.
• Ability to multitask in a dynamic environment and communicate effectively.

Responsibilities

• Calculate and assess tuition and mandatory fees for enrolled students according to policies.
• Generate and distribute student billing statements with accuracy and timely delivery.
• Assist students and families in setting up and managing payment plans and monitor compliance.
• Monitor past-due accounts and coordinate collection efforts as needed.
• Oversee refunds and financial aid disbursements processing.

Skills

Customer service

Communication

Billing accuracy

Tools

Banner

TouchNet

PayPal

Job description

Terra State Community College is seeking a Student Accounts Specialist in Fremont, OH. This role manages tuition and student billing, payment plans, refund processing, and third-party invoicing while ensuring compliance with college policies and state/federal regulations.

The position emphasizes customer service, accurate billing, and coordination with Financial Aid and external agencies. Two+ years in student accounts or AR is preferred, with experience in Banner and related payment systems.