Student Billing & Financial Aid Advisor — Partial Remote

University of Denver; Denver (CO); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Tuition benefit

ECO pass

Job summary

The University of Denver is seeking an Advisor in the Bursars Office to provide professional advising on tuition statements, credits, disbursements, and financial aid to students and families.

Under supervision, the Advisor reviews changes in family financial circumstances, explains payment options, and helps students develop affordable financial plans while maintaining confidentiality and ensuring compliance with federal regulations.

Qualifications

• Knowledge of student financial processes, guidelines, and procedures.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and deadlines.
• Proficiency with MS Office applications.

Responsibilities

• Provide professional advising on tuition statements, financial aid, and payment options.
• Explain fee assessments, disbursements, and payment plans to students and families.
• Maintain confidentiality and adhere to FERPA.
• Assist in developing office policies and processes.

Skills

Customer service

Time management

Communication skills

Conflict resolution

Education

High School diploma

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Windows OS

Job description

The University of Denver is seeking an Advisor in the Bursars Office to provide professional advising on tuition statements, credits, disbursements, and financial aid to students and families.

Under supervision, the Advisor reviews changes in family financial circumstances, explains payment options, and helps students develop affordable financial plans while maintaining confidentiality and ensuring compliance with federal regulations.