Student Billing & Accounts Specialist

Lawrence University; Appleton (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Lawrence University in Appleton, WI, seeks a Student Account Specialist for Chapman Hall to support the student billing experience. This role works across campus to steward billing and payments, ensuring accurate ledgers and equitable processes that help students graduate on time.

The position requires an Associate degree or substantial related experience, strong communications, and hands-on work with the Ellucian Banner system and Transact for monthly statements and payment plans.

Qualifications

• Associate Degree or substantial related experience.
• Minimum one year accounting or related experience.
• Proficient in Microsoft Office and ERP systems.

Responsibilities

• Process student account transactions in Ellucian Banner, including billings, deposits, scholarships, finance charges, holds, payment plans, refunds, and data transfers.
• Cashier student account payments and other university receivables as assigned.
• Maintain accuracy of the student account ledger and resolve billing concerns identified with internal procedures.
• Coordinate room and board charges with Residential Education and Student Life to ensure correct charges/credits.
• Work with Admissions and International Student Services to ensure accurate billing for international exchange students and scholars.
• Reconcile and code invoices for study abroad programs.

Skills

Customer service

Communication skills

Attention to detail

Analytical thinking

Teamwork

Education

Associate degree or substantial experience

Tools

Microsoft Office Suite

ERP systems

Job description

Lawrence University in Appleton, WI, seeks a Student Account Specialist for Chapman Hall to support the student billing experience. This role works across campus to steward billing and payments, ensuring accurate ledgers and equitable processes that help students graduate on time.

The position requires an Associate degree or substantial related experience, strong communications, and hands-on work with the Ellucian Banner system and Transact for monthly statements and payment plans.