A leading educational institution in Chicago seeks a Student Account Representative to manage student financial accounts. This role involves supporting students with billing inquiries and ensuring compliance with financial policies. Ideal candidates will have an Associate's Degree and at least 2 years of relevant experience. The position offers health benefits, paid time off, and professional development opportunities.
Qualifications
2+ years of experience in student accounts, accounts receivable, collections, or related positions preferred.
Able to handle confidential information responsibly.
Responsibilities
Support the collection of past-due student accounts.
Manage and maintain student accounts effectively.
Provide exceptional customer service regarding billing.
Collaborate with various departments for compliance.
Utilize CRM systems for tracking student accounts.
Skills
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Proficient in using accounting software and CRM systems
Strong problem-solving and negotiation skills
Education
Associate's Degree in Business, Accounting, or related field
Job description
A leading educational institution in Chicago seeks a Student Account Representative to manage student financial accounts. This role involves supporting students with billing inquiries and ensuring compliance with financial policies. Ideal candidates will have an Associate's Degree and at least 2 years of relevant experience. The position offers health benefits, paid time off, and professional development opportunities.