Student - Basic Needs Associate (Work Study Only)

Southern New Hampshire University; New Hampshire; On-site; USD 18,000 - 21,000; Part time

Job summary

Southern New Hampshire University is seeking team members to manage the Cupboard and Closet on campus, supporting students without reliable access to food and basic needs. Duties include inventory, user assistance, outreach, and promotional materials.

The roles emphasize strong customer service, understanding of socio-economic issues, and collaboration with local partners. Eligible students with Federal Work Study may receive prioritization during hiring.

Qualifications

• Enrollment in SNHU degree program
• Work study eligibility
• Federal Work Study may be prioritized

Responsibilities

• Oversee Cupboard and Closet operations and inventory management
• Assist users during initial visits and explain guidelines
• Provide supportive customer service incorporating relevant concepts
• Participate in regular cleaning and sanitation
• Create flyers and social media content for programs
• Represent Cupboard/Closet at outreach events and tabling opportunities
• Assist in surveys and data collection to improve services
• Engage with local and regional organizations for additional support

Skills

Customer service

Communication

Education

Current SNHU student enrolled in degree program

Job description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is seeking to hire a team of individuals to oversee the campus Cupboard and Closet. These spaces exist to provide support for SNHU community members that don't have consistent access to sufficient food and other basic needs.

Duties and Responsibilities are unique for each role but include:

• Manage inventory; restock shelves, neaten supplies, assist with the pickup/delivery of donated food and supplies from local partners.
• Assist users of the Cupboard/Closet during their initial visit, providing an overview of basic guidelines.
• Impeccable customer service/peer support that incorporates important concepts/theories such as the cycle of poverty, the intersection of race and socio-economic status, and intercultural competencies.
• Participate in daily, weekly and monthly cleaning/sanitation procedures.
• Create flyers, social media posts, and other promotional materials for programs, campaigns, etc.
• Represent the Cupboard and Closet at outreach events, tabling opportunities and other sessions/presentations to create awareness of the Cupboard/Closet.
• Aid in the creation and dissemination of surveys and other data tracking tools that will allow us to hone services as needed.
• Aid in the development and organization of local, regional and national organizations that may also be of support to Cupboard/Closet users (during and after college).

Minimum Qualifications:

• Current Enrollment in classes as part of a SNHU degree program
• Work study part of financial aid package
• Students with Federal Work Study may be prioritized

If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.