Student Assistant, SFS

Babson College; Wellesley (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Babson College's Student Financial Services seeks a Student Assistant to support daily operations, assist at the front counter, answer phones, file, and help with projects. This in-person role runs weekdays 8:30 am–4:30 pm, with hours set based on class schedules and office needs.

Strong customer service, attention to detail, and proficiency in Google Drive/Docs and Microsoft Office are required. You'll work with the Student Accounts and Financial Aid teams to ensure smooth operations.

Qualifications

• Strong customer service and communication skills.
• Attention to detail and a friendly attitude.
• Proficiency in Google Drive/Docs and Microsoft Office.
• Ability to embrace ideas and changes created by all community members.
• Ability to work independently to solve problems and take initiative.

Responsibilities

• Assist Students and parents at the front counter.
• Filling and making folders.
• Assisting with additional projects as needed.
• Assume additional responsibilities as required.

Skills

Customer service

Communication

Attention to detail

Google Drive/Docs

Microsoft Office

Problem solving

Adaptability

Independence

Flexibility

Tools

Google Drive/Docs

Microsoft Office

Job description

Student Assistant

DEPARTMENT Student Financial Services REPORTS TO Shannon James, [e-mail]

PAY RATE

THE OPPORTUNITY

The student will assist with the everyday operations of the Student Financial Service Office, which includes both Students Accounts and Financial Aid. Responsibilities to include, but not limited to, assisting students and parents at the front counter, answering phones and filing, as well as assisting with additional projects as needed.

WHAT YOU WILL DO

• Assist Students and parents at the front counter
• Filling and making folders
• Assisting with additional projects as needed
• Assume additional responsibilities as required

WHAT EDUCATION AND SKILLS YOU WILL NEED

• Strong Customer service and communication skills
• Attention to detail and a friendly attitude
• Must have strong computer skills including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar).
• Ability to embrace ideas and changes created by all community members.
• Ability to work independently to solve problems; look for opportunities to take on responsibility; take thoughtful risks; and effectively act on new and ongoing initiatives, objectives, and solutions to gain sought-after results.
• Ability to anticipate and effectively handles change; demonstrate willingness to try new skills and challenging tasks; and is flexible in changing conditions.

ADDITIONAL SKILLS YOU MAY HAVE

• Marketing
• Social Media

HOW AND WHERE YOU WILL WORK

In person position during working hours of Monday - Friday between 8:30 am - 4:30 pm. Exact hours determined at the point of hire based on class schedule and needs of the office.

ABOUT US

We're all different. We're all Babson. Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value - everywhere. Here you'll find a collaborative, collegial team environment designed to include and motivate every individual. It's a rewarding and invigorating workplace - an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning and development opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.