Student Rink Assistant

Babson College; Wellesley (MA); On-site; USD 17,000 - 25,000; Full time

Job summary

Babson College is seeking a Rink Attendant at the Babson Skating Center to manage the ticket window, assist customers, and support concessions and general housekeeping.

Responsibilities include processing transactions, handling money, and ensuring safety protocols are followed. Evening and weekend availability is required for event coverage and facility operations.

Qualifications

• Minimum High School Diploma.
• Retail and/or customer-service experience preferred.
• Ability to work independently and with a customer-centric approach.

Responsibilities

• Manage ticket window operations and process transactions accurately.
• Provide excellent customer service at the rink and concessions stand when needed.
• Ensure facility cleanliness and adherence to safety guidelines during shifts.
• Assist with general maintenance and post-event cleanup as required.
• Support event operations and staffing for games and special events.

Skills

Customer service

Cash handling

Retail experience

Communication

Independent work

Education

High School Diploma

Tools

POS software

Cash register

Job description

Title: Rink Assistant, Babson Skating Center

Department: Babson Skating Center

Reports to: General Manager, Babson Skating Center

Job Summary:

The Rink Attendant is responsible for managing the ticket window, providing customer service, working in the concessions stand as needed, and performing general facility upkeep.

Key Responsibilities:

Responsible for checking in customers upon arrival and ensuring all visitors follow College and facility protocols.

Responsible for managing the ticket window and processing transactions; receiving money, giving change and entering sale into software.

Responsible for working in the concessions stand when open including managing the cash register and performing cooking/cleaning tasks as needed.

Responsible for following, communicating and enforcing established safety guidelines at all times.

Responsible for assisting with general maintenance and cleaning of rink property including: sanitizing, emptying and relining trash receptacles, sweeping and vacuuming floors and other areas (locker rooms, bench and bleacher areas) as needed.

Responsible for checking restrooms, official’s room, locker rooms, lobby, etc. to ensure building is empty when closing.

Assists in the general maintenance of the skating center grounds and property, including snow removal and landscaping duties.

Assists in games management as needed for MIAA, Babson College hockey games, and other special events.

Assists, and supports the efforts of, the General Manager.

Assumes additional responsibilities and duties as required.

Supervises:

N/A

Education Requirements:

Minimum Level of Education Required High School Diploma

Position Knowledge/Skills & Abilities Requirements:

Ability to work independently.

Strong interpersonal and communication skills with an emphasis on a customer-centric approach to problem solving.

Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.

Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.

Working Conditions:

Ability to work late evenings and weekends.

Additional Experience, Skills & Abilities:

Retail and/or customer-service experience preferred.

Comfortable with computers and handling money.

About Us

We’re all different. We’re all Babson. Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value - everywhere. Here you’ll find a collaborative, collegial team environment designed to include and motivate every individual. It’s a rewarding and invigorating workplace – an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning and development opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.