Student Assistant, Library Help Center, Desk, Spring 2027

University of Delaware; Newark (DE); On-site; USD 17,000 - 24,000; Part time

Job summary

The University of Delaware's Morris Library invites applications for a Student Assistant, Library Help Center, Desk, Spring 2027. This on-site role supports patrons with information, circulation, and access to resources.

Undergraduate students who are work-study eligible and able to commit at least six hours per week will assist at the Help Center Desk, manage basic circulation tasks, and help with study rooms, interlibrary loan, and public computers.

Qualifications

• Must be work-study eligible.
• Commit to a minimum of six hours per week from Library Hours.
• Undergraduate student at University of Delaware.
• Ability to lift up to 50 pounds and push/pull book carts weighing up to 250 pounds.

Responsibilities

• Provide patrons with information about library policies and services.
• Perform circulation tasks: checkout/return, renewals, item retrieval, and DELCAT assistance.
• Assist with study rooms, Course Reserves, and interlibrary loan.
• Retrieve equipment and reserve materials on demand.
• Answer questions and refer visitors to appropriate service points.
• Assist with publicly accessible computers, scanners, and printers.
• Process Lost and Found items.

Skills

Communication skills

Attention to detail

Task management

Punctual and reliable

Customer service experience

Education

Undergraduate student

Job description

Student Assistant, Library Help Center, Desk, Spring 2027

Anticipated Start Date: February 8, 2027

Estimated Pay: $15.00 per hour

Number of Jobs Available: 4

Schedule: Must be able to commit to a minimum of six hours per week from the Library Hours, which are Monday – Thursday 8 am –11 pm; Friday 8 am – 6 pm; Saturday 9 am – 5 pm and Sunday 11 am – 11 pm.

Location: Morris Library, 181 South College Ave, Newark DE 19716

Help Center Student Assistants (HCSAs) provide equitable, high quality, and user-centered customer service to members of a diverse campus community and to the public, at the University of Morris Library's Help Center Desk. HCSAs play a crucial role in supporting daily library operations and facilitating user access to library materials and resources.

Primary Responsibilities:

Provide library patrons with information about library and institutional policies, services, and procedures;

Perform circulation tasks: checking out and checking in library material, renew items, retrieve and process requested library items, help patrons in using DELCAT to find materials

Provide assistance with study rooms, Course Reserves, and interlibrary loan

Retrieve equipment and Reserve material upon demand.

Answer questions about Library resources and services and refer visitors to the appropriate service point

Provide assistance with publicly accessible computers, scanners, print release stations, and printers.

Process Lost and Found

Qualifications:

• Effective communication and interpersonal skills.
• Consistent attention to detail and ability to sort alphabetically and numerically.
• Ability to track and complete tasks in a timely manner.
• Punctual, reliable and dependable, and exercise good judgment.
• Previous customer service experience preferred.

Requirements:

• Must be work-study eligible.
• Must be able to commit to a minimum of six hours per week from the Library Hours, which are Monday – Thursday 8 am –11 pm; Friday 8 am – 6 pm; Saturday 9 am – 5 pm and Sunday 11 am – 11 pm.

Special Requirements: Must be able to lift, with or without assistance, boxes of books and supplies weighing up to 50 pounds, push and pull full book carts weighing 250 pounds, and bend and reach to place books and journals on library shelves ranging from 3 to 90 inches high.

Applicants must be undergraduate students at the University of Delaware. Work study eligibility can be found here . Applicants who are not enrolled as undergraduate students at the University will not be considered for this position. Employment Limitations and Exceptions

Advertised: 27 Oct 2026 Eastern Daylight Time
Applications close: 11 Nov 2026 Eastern Standard Time