Part-Time IT Support Assistant — Flexible Hours

Theuniversityunion; Richmond (CA); On-site; USD 2,755,000 - 3,031,000; Part time

Job summary

The California Department of Public Health (CDPH) in Richmond seeks a student assistant to provide IT support in our laboratory campus. The role emphasizes hands-on hardware and software installation, user assistance, and teamwork in a fast-paced environment.

You will install and configure hardware and software, assist with mobile devices, and support remote users. The position offers a flexible part-time schedule with 24 hours per week during the academic year, and pre-employment checks are

Qualifications

• Must be a college student attending classes during the regular term.
• Enrolled in required unit load for undergrad or grad students as specified.
• Must reside in California and be able to work on site at the Richmond campus.

Responsibilities

• Assist with installing, configuring, and imaging new computer hardware.
• Assist with installing, configuring, and troubleshooting software.
• Support mobile devices issued by the state and personal devices as needed.
• Provide general technical support for campus software and remote users.
• Troubleshoot network equipment and servers and document procedures.

Skills

Customer service

Team player

Effective communication

Education

High school diploma

Tools

Microsoft Windows

Microsoft Office

Microsoft Teams

Job description

The California Department of Public Health (CDPH) in Richmond seeks a student assistant to provide IT support in our laboratory campus. The role emphasizes hands-on hardware and software installation, user assistance, and teamwork in a fast-paced environment.

You will install and configure hardware and software, assist with mobile devices, and support remote users. The position offers a flexible part-time schedule with 24 hours per week during the academic year, and pre-employment checks are