Student Assistant, Honors College

Florida Gulf Coast University; Lexington (VA); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Florida Gulf Coast University in the Honors College is seeking a Student Assistant to support routine office duties, answer phones, manage emails, greet visitors, organize files, assist with events, and help maintain social media content.

Typical duties include guiding visitors, routing calls, preparing mailings, coordinating with staff, scheduling calendars, data entry in program databases, and creating engaging social media content for Honors College activities.

Qualifications

• Must be enrolled as a degree-seeking student at FGCU and in good standing with the Honors College.
• Must be eligible to receive Federal Work-Study funds.
• Experience with Microsoft Office 365 (Word, Excel, Outlook, PowerPoint) and Canva or similar media content tools.

Responsibilities

• Greet visitors and provide accurate information about the Honors College.
• Answer phones and route calls to the appropriate staff.
• Sort and deliver mail/packages; file, copy, scan, and organize documents.
• Assist with mailings, event materials, and coordination during events.
• Schedule and maintain staff calendars; enter data in program databases.
• Create engaging content for social media and other approved channels.

Skills

Communication

Multitasking

Interpersonal skills

Content creation

Organization

Social media

Teamwork

Tools

Microsoft Office 365

Canva

Windows/Mac OS

Job description

Job Summary

The Student Assistant in the Honors College assists with routine office duties including answering phones, maintaining e-mail correspondence, coordinating with staff members, greeting visitors, organizing office materials and files, and assisting with events and programs, maintaining social media, and content creation.

Job Description

Typical duties include but are not limited to:

• Greeting visitors (students, faculty, staff, and community members) and provides accurate information about the Honors College
• Provide answers to frequently asked questions about the Honors College and connects visitors (students, faculty, staff, and community members) with the appropriate departments
• Answers phones and routes calls to the corresponding staff member(s)
• Sorts and delivers mail/packages throughout the office
• Accurately files paperwork, makes copies, scans, and compiles documents
• Assists with preparation of mailings and event materials
• Assists during events, including organization and coordination
• Schedules and maintains staff appointment calendars
• Compiles, organizes, and enters data in program databases
• Featuring Honors College students, faculty, staff, alumni, events, and opportunities on social media, and other approved means of communication
• Creating engaging content (media, visual, etc.) for social events and initiatives

Other duties:

• Other job-related duties as assigned

Additional Job Description

Required Qualifications:

• Must be enrolled as a degree seeking student at Florida Gulf Coast University at the time of hiring and throughout the appointment
• Must be a current Honors College student in good standing with both the Honors College and the University
• Must be eligible to receive Federal Work-Study funds
• Must have experience operating a personal computer with Windows (preferred) and/or Mac OS
• Must be proficient with Microsoft Office 365 (Word, Excel, Outlook, and PowerPoint)
• Must have experience with Canva or other platforms suited for media content creation and editing

Preferred Qualifications:

• Work experience in higher education settings with a strong understanding of organizational practices and culture
• Previous work experience as an Office Assistant
• Experience in office/business management and/or creating/editing media content

Knowledge, Skills, & Abilities:

• Ability to establish and maintain good rapport with university faculty, staff, students, and the public
• Ability to accurately prepare and maintain records, files, and reports
• Ability to exercise good judgment
• Ability to multitask, work under pressure, and prioritize deadlines
• Ability to meet deadlines for work assignments
• Ability to maintain confidentiality of work-related information and materials
• Ability to work in a fast-paced and high-volume environment
• Ability to represent the university in a positive and professional manner
• Apply effective techniques to create working relationships with others; successfully communicate and collaborate with others to achieve goals
• Demonstrate integrity, practices civility and mutual respect, and adheres to institutional mission and values
• Demonstrates skills necessary to assess situations and processes critically to make recommendations for improvement
• Excellent interpersonal, verbal, and written communication skills
• Knowledge of general office procedures
• Knowledge of the Honors College curricula and requirements
• Possess the knowledge of general written standards and procedures, and read, interpret, and follow procedural/policy manuals as they relate to job tasks
• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment
• Present a professional image in communications with the community, actions, and attire.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.