Student Assistant: Front Desk & Admin Hub

The New School; Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

The New School seeks student workers to provide front-desk and operational support at the Admin Hub, located at 79 Fifth Avenue, 17th Floor. You will be the primary contact for staff using the space and help with day-to-day operations, tours, and inquiries.

Responsibilities include greeting staff, assisting with check-ins, inventory tasks, order fulfillment, and coordinating maintenance or facilities requests.

Qualifications

• Professional demeanor and strong customer service skills.
• Effective verbal and communication skills.
• Ability to work reliably according to an established weekly schedule.
• Self-starter, comfortable working independently.
• Proficiency in Google Workspace and Microsoft Office.
• Comfort learning and using technology and workplace systems.

Responsibilities

• Greet visitors and assist staff with locating and check-in to their reserved spaces.
• Provide tours of the Admin Hub to staff as needed.
• Respond to basic staff inquiries in person, by phone, or by email and direct questions to [e-mail] as appropriate.
• Assist staff with locating and using lockers; monitor lockers for compliance with Hub usage guidelines and report issues to Hub Operations Manager.
• Monitor the Hub throughout the day and report maintenance, cleaning safety or facilities issues to the Hub Manager.
• Submit facilities service requests through the appropriate University system as directed.
• Maintain pantry and office supplies, including stocking supplies, inventory checks, updating the inventory spreadsheet and notify Hub Operations Manager of low stock.
• Receive, unpack and properly store supply deliveries.
• Monitor pantry and shared areas throughout the day, address tidiness, and report issues as appropriate.
• Distribute and track equipment through the lending system.
• Report technology or equipment issues to IT Central and notify the Hub Operations Manager.
• Monitor printers for unclaimed items containing sensitive information and address issues.
• Assist Hub Operations Manager with administrative tasks, research, printing and projects.

Skills

Customer service

Verbal communication

Written communication

Reliability

Following directions

Teamwork

Google Workspace

Microsoft Office

Tech-savviness

Tools

Google Workspace

Microsoft Office

Job description

The New School seeks student workers to provide front-desk and operational support at the Admin Hub, located at 79 Fifth Avenue, 17th Floor. You will be the primary contact for staff using the space and help with day-to-day operations, tours, and inquiries.

Responsibilities include greeting staff, assisting with check-ins, inventory tasks, order fulfillment, and coordinating maintenance or facilities requests.