Student Success Hub - Student Assistant (FWS)

The New School; United States; On-site; USD 23,000 - 26,000; Full time

Job summary

The New School in New York City seeks a Student Office Assistant for the Student Success Hub. You will greet visitors, assist with the check-in process, and help staff with general office tasks and ad hoc projects.

On-campus position with a focus on customer service, mail duties, data entry, and inventory support. Expected to work at least 7 hours per week, during 9am–5pm, with a pay rate of $17–$19 per hour under Federal Work Study.

Qualifications

• Currently enrolled as a New School student with Federal Work Study eligibility.
• Ability to provide a high level of customer service to a diverse community.
• Availability to work a minimum of 7 hours per week, 9-5, Monday through Friday.

Responsibilities

• Greet visitors and assist with the check-in process.
• Notify staff of guest arrivals and provide information to students and visitors.
• Assist with mail/pacakges pickup and drop-off, data entry, printing and photocopying.
• Support inventory of office supplies and ad hoc projects as assigned.

Skills

Customer service

Multitasking

Organizational skills

Job description

Student Office Assistant – Student Success Hub

Student Success is dedicated to providing students with a dynamic student life experience that complements their curricular experiences and cultivates their intellectual curiosity. We work collaboratively with parts of the university to equip students with resources and opportunities that allow them to thrive both academically and personally. Our goal is to foster a sense of belonging and help students succeed in an ever-changing world. The Student Success hub is our collaborative workspace that houses several units under the Student Success umbrella. Reporting to the Manager of Operations, the Student Office Assistant will be the first point of contact for visitors to the Student Success Hub, providing customer service to our internal and external clients. The Student Office Assistant will also be responsible for assisting in general office tasks and ad hoc projects.

Responsibilities

• Greet visitors who enter the office space and assist them with the check in process
• Notify appropriate staff member of guest arrival
• Provide general information to students and other visitors of Student Success areas
• Assist with picking up and dropping off mail and packages from mailroom
• Support with administrative tasks like printing, photocopying, and data entry
• Assist with inventory of office supplies
• Ad hoc projects as assigned by Director of Operations and Manager of Operations

Minimum Qualifications

• Currently enrolled as a New School Student who qualifies for Federal Work Study
• Ability to provide a high level of customer service to our diverse community
• Ability to work a minimum of 7 hours per week during the hours of 9-5, Monday through Friday

Preferred Qualifications

• Enjoys problem solving
• Familiarity with navigating The New School’s resources
• Ability to handle multiple tasks at once in busy environments
• Ability to demonstrate strong organizational skills

Work Mode

On-Campus Position - Employees in this position are expected to work on-campus during regularly scheduled work hours due to the nature of the work being that which is not feasible, or not in the best interest of the organization, to be performed remotely.

#LI-DNI

Hourly Rate: $17-19

Equal Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.