Student Assistant, Admin Hub Operations

The New School; Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

The New School seeks student workers to provide front-desk and operational support at the Admin Hub, located at 79 Fifth Avenue, 17th Floor. You will be the primary contact for staff using the space and help with day-to-day operations, tours, and inquiries.

Responsibilities include greeting staff, assisting with check-ins, inventory tasks, order fulfillment, and coordinating maintenance or facilities requests.

Qualifications

• Professional demeanor and strong customer service skills.
• Effective verbal and communication skills.
• Ability to work reliably according to an established weekly schedule.
• Self-starter, comfortable working independently.
• Proficiency in Google Workspace and Microsoft Office.
• Comfort learning and using technology and workplace systems.

Responsibilities

• Greet visitors and assist staff with locating and check-in to their reserved spaces.
• Provide tours of the Admin Hub to staff as needed.
• Respond to basic staff inquiries in person, by phone, or by email and direct questions to [e-mail] as appropriate.
• Assist staff with locating and using lockers; monitor lockers for compliance with Hub usage guidelines and report issues to Hub Operations Manager.
• Monitor the Hub throughout the day and report maintenance, cleaning safety or facilities issues to the Hub Manager.
• Submit facilities service requests through the appropriate University system as directed.
• Maintain pantry and office supplies, including stocking supplies, inventory checks, updating the inventory spreadsheet and notify Hub Operations Manager of low stock.
• Receive, unpack and properly store supply deliveries.
• Monitor pantry and shared areas throughout the day, address tidiness, and report issues as appropriate.
• Distribute and track equipment through the lending system.
• Report technology or equipment issues to IT Central and notify the Hub Operations Manager.
• Monitor printers for unclaimed items containing sensitive information and address issues.
• Assist Hub Operations Manager with administrative tasks, research, printing and projects.

Skills

Customer service

Verbal communication

Written communication

Reliability

Following directions

Teamwork

Google Workspace

Microsoft Office

Tech-savviness

Tools

Google Workspace

Microsoft Office

Job description

Join The New School At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to approximately 9,000 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design and the College of Performing Arts (Mannes, Jazz, and Drama), Lang College and the New School for Social Research, and Parsons Paris. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world. The Admin Hub is a coworking floor for administrative staff. We are seeking student workers to provide front-desk and operational support at 79 Fifth Avenue / 17th Floor Admin Hub. The role serves as the primary point of contact for staff using the space and supports the day-to-day operations of the Hub.

Responsibilities

• Greet visitors and assist staff with locating and check-in to their reserved spaces
• Provide tours of the Admin Hub to staff as needed.
• Respond to basic staff inquiries in person, by phone, or by email and direct questions to [e-mail] as appropriate.
• Assist staff with locating and using lockers; monitor lockers for compliance with Hub usage guidelines and report issues to Hub Operations Manager.
• Monitor the Hub throughout the day and report maintenance, cleaning safety or facilities issues to the Hub Manager.
• Submit facilities service requests through the appropriate University system as directed.
• Maintain pantry and office supplies, including stocking supplies, conducting periodic inventory checks, updating the inventory spreadsheet and notify Hub Operations Manager of low stock.
• Receive, unpack and properly store supply deliveries.
• Monitor pantry and shared areas throughout the day, address basic tidiness needs, and report cleaning or maintenance issues as appropriate.
• Distribute and track specialty equipment and other shared gear through the lending system.
• Report technology or equipment issues to IT Central and notify the Hub Operations Manager.
• Monitor printers for unclaimed items, especially documents containing sensitive information and address or elevate issues as appropriate.
• Assist Hub Operations Manager with administrative tasks, research, printing and projects that support Admin Hub and Space + Events operations.

Minimum Qualifications

• Professional demeanor and strong customer service skills
• Effective verbal and communication skills
• Ability to work reliably according to an established weekly schedule
• Self-starter, who is comfortable working independently
• Ability to take direction, manage assigned responsibilities and follow tasks through to completion
• Proficiency in Google Workspace and Microsoft Office
• Comfort learning and using technology and workplace systems

Work Mode

On-Campus Position - Employees in this position are expected to work on-campus during regularly scheduled work hours due to the nature of the work.

Hourly Rate

$17 per hour

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.

Special Instructions to Applicants

• Students with Federal Work Study awards are welcome to apply. If applicable, please upload your Federal Work Student award letter.