Student Advisor

SAE Institute; Chicago (IL); On-site; USD 33,000 - 36,000; Full time

Job summary

SAE Institute in Chicago seeks a Student Advisor to support student success on campus, track attendance, and assist in coordinating engagement events.

The role partners with the Student Success Manager and campus staff to monitor SAP progress, provide academic coaching, and advocate for student retention while delivering excellent customer service to the student body. Evening hours are required.

Qualifications

• Associates Degree or Higher and two years of experience in a higher education environment with a student advising function.
• Ability to communicate effectively in English, both orally and in writing.
• Knowledge of academic student record keeping in higher education.
• Ability to establish and maintain effective working relationships with staff, faculty, and students.
• Ability to work with diverse constituencies, individually and as a group.
• Communicates effectively with people at all levels in the organization.
• Remains productive during periods of change with initiative and action orientation.
• Works collaboratively with people throughout the organization.
• Continually look for ways to simplify and improve work processes.
• Working knowledge of student database system, LMS, and Microsoft Office Suite

Responsibilities

• Track student attendance and contact absent students after two consecutive days of non-attendance, documenting contacts.
• Monitor high risk students and contact them to assist with academic needs.
• Meet regularly with Student Success Manager or campus leadership to review progress.
• Assist with planning and execution of student events such as Orientation and Graduation.
• Assist student engagement activities and campus clubs as assigned.
• Provide academic coaching and create action plans for students.
• Collaborate with campus leadership to improve services to students.
• Comply with SAE policies and procedures.

Skills

Student advising

English communication

Microsoft Office

Customer service

Collaboration

Education

Associates Degree or higher

Higher education experience

Tools

Student database system

Student LMS (learning management system)

Microsoft Office Suite

Job description

The Student Advisor reports directly to the Student Success Manager or Campus Director of Education if no Student Success Manager. The Student Advisor is primarily responsible for advising students, creating opportunities for student engagement and enhancement, and providing customer service to the student body. Monitors attendance and works with Registrar to assist in the notification and advising of students not making Satisfactory Academic Progress (SAP). Is a strong advocate of student retention. This is an on-campus position.

Student Advisor Key Relationships

• I. Student Success Manager/Campus Director of Education
• II. SAE Campus Staff
• III. SAE Students
• IV. Department of Academic and Student Services (DASS) Team

Student Advisor Duties and Responsibilities

• Track student attendance and contact absent students after two consecutive days of non-attendance, and document contact activities.
• Monitor high risk students and contact students to assist with academic needs.
• Meet regularly with Student Success Manager or Campus Director of Education if no
• Student Success Manager and other appropriate staff to review student progress.
• Facilitate student success with academic coaching and creating individual action plans for students to keep them on track academically.
• Assist returning students through re-enter process.
• Monitoring and advising students currently on academic warning/probation or who are potential academic warning/probation students.
• Working to assist students through the SAP Appeal process.
• Complying with all SAE policy and procedures.
• Assist with the planning and execution of student events, including Orientation, Re-Entry Orientation, and Graduation.
• Assist with student engagement activities, including campus clubs, as assigned by the Student Success Manager Campus Director of Education if no Student Success Manager.
• Facilitate student success with academic skill coaching.
• Collaborate with campus leadership to facilitate and improve services to students.
• Other duties as required.

Student Advisor Essential Skills, Knowledge and Experience

• Associates Degree or Higher and two years of experience in a higher education environment with a student advising function.
• Ability to communicate effectively in English, both orally (in one-on-one and group settings) and in writing.
• Knowledge of academic student record keeping in a setting of higher education.
• Ability to establish and maintain effective working relationships with staff, faculty, and students.
• Ability to work with diverse constituencies, individually and as a group.
• Communicates effectively with people at all levels in the organization.
• Remains productive during periods of change. Taking the initiative to mitigate challenges and obstacles as needed; being action oriented.
• Works collaboratively with people throughout the organization.
• Continuously look for ways to simplify and improve work processes to achieve better results.
• Candidate must have working knowledge of student database system, student learning management system, and Microsoft Office Suite products

Additional Information

This is a full time campus, on-site based position. Work Schedule requirements require Two weekday evenings until 7:00p.m. Schedule to be approved by Director of Education and Dean of Education and Career Services. Hourly rate $24 to $26. This is benefit eligible position. Summary of benefits can be found in SAE's careers website .

Sitting for long periods. Dexterity and coordination to handle files and single pieces of paper, occasional lifting of items weighing up to twenty-five (25) pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the organization, minimal reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.