On-Campus Student Success & Engagement Advisor

SAE Institute; Chicago (IL); On-site; USD 33,000 - 36,000; Full time

Job summary

SAE Institute in Chicago seeks a Student Advisor to support student success on campus, track attendance, and assist in coordinating engagement events.

The role partners with the Student Success Manager and campus staff to monitor SAP progress, provide academic coaching, and advocate for student retention while delivering excellent customer service to the student body. Evening hours are required.

Qualifications

• Associates Degree or Higher and two years of experience in a higher education environment with a student advising function.
• Ability to communicate effectively in English, both orally and in writing.
• Knowledge of academic student record keeping in higher education.
• Ability to establish and maintain effective working relationships with staff, faculty, and students.
• Ability to work with diverse constituencies, individually and as a group.
• Communicates effectively with people at all levels in the organization.
• Remains productive during periods of change with initiative and action orientation.
• Works collaboratively with people throughout the organization.
• Continually look for ways to simplify and improve work processes.
• Working knowledge of student database system, LMS, and Microsoft Office Suite

Responsibilities

• Track student attendance and contact absent students after two consecutive days of non-attendance, documenting contacts.
• Monitor high risk students and contact them to assist with academic needs.
• Meet regularly with Student Success Manager or campus leadership to review progress.
• Assist with planning and execution of student events such as Orientation and Graduation.
• Assist student engagement activities and campus clubs as assigned.
• Provide academic coaching and create action plans for students.
• Collaborate with campus leadership to improve services to students.
• Comply with SAE policies and procedures.

Skills

Student advising

English communication

Microsoft Office

Customer service

Collaboration

Education

Associates Degree or higher

Higher education experience

Tools

Student database system

Student LMS (learning management system)

Microsoft Office Suite

Job description

SAE Institute in Chicago seeks a Student Advisor to support student success on campus, track attendance, and assist in coordinating engagement events.

The role partners with the Student Success Manager and campus staff to monitor SAP progress, provide academic coaching, and advocate for student retention while delivering excellent customer service to the student body. Evening hours are required.