Senior Admissions Advisor

American Career College; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading education provider in healthcare is seeking a Senior Admissions Advisor in Los Angeles. The role involves guiding prospective students through the enrollment process, managing inquiries, and providing support to meet educational goals. Candidates should possess a Bachelor's degree, strong customer service abilities, and experience with data entry. Join a workplace dedicated to diversity and professional growth.

Qualifications

• Experience with data entry and handling student inquiries efficiently.
• Ability to conduct information sessions and provide guidance on educational opportunities.
• Strong skills in customer service and communication.

Responsibilities

• Guide prospective students through the application and enrollment process.
• Handle a high volume of inquiries, ensuring timely responses.
• Assist prospective students with completing enrollment packets and financial aid reviews.

Skills

Experience with MS Office

Customer service skills

Ability to multitask

Education

Bachelor's degree

Job description

Join to apply for the Senior Admissions Advisor role at American Career College.

As a Senior Admissions Advisor for a certified Great Place to Work, you will guide prospective students on their path towards a career in healthcare. In doing so, you will help them change not only their own lives but also those of the patients in their care. You will be a prospective student’s first connection at West Coast University, and you will support them through the application and enrollment process.

You Will Make An Impact By

• Handling a high volume of student inquiries and follow-up activities, ensuring timely responses, and noting conversations in CRM software. Sending marketing materials to prospective students.
• Ensuring the Admissions team meets its goals by assisting with prospective student obstacles such as childcare, financial problems, transportation needs, and work schedules. Monitoring telephone activities and supporting Advisors in achieving targets.
• Striving to secure higher quality assurance evaluation scores than other Admissions Advisors.
• Maintaining an acceptable level of prospective student inquiries, responding promptly, and managing conversion rates to meet goals.
• Assisting prospective students with completing enrollment packets, verifying and recording information, discussing financial obligations, and reviewing financial aid outcomes for affordability.
• Addressing questions and concerns from new students and emphasizing the importance of orientation.
• Recruting and enrolling qualified applicants into programs aligned with their career and academic goals using various sales and marketing techniques.
• Ensuring all required forms for enrollment and processing are completed by prospective students.

Your Experience Includes

• Experience with MS Office and data entry.
• Ability to conduct individual or group information sessions and advise students about educational opportunities.
• Ability to self-direct, multitask, work under pressure, and thrive in a fast-paced environment.
• Excellent customer service skills.

Education

• Bachelor's degree required.

Discover a career that makes a difference at American Career College, which has been educating students in healthcare for over 40 years. We are committed to diversity, inclusion, and professional growth for our associates.

American Career College is an equal opportunity employer dedicated to creating an inclusive environment for all.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Education and Training
• Industries: Higher Education

This job posting is active and not expired.