Student Admissions and Outreach Recruiter

Mt. Hood Community College; Gresham (OR); On-site; USD 63,000 - 88,000; Full time

Benefits offered by this job

Tuition waiver

Professional development funds

Retirement through Oregon PERS

Employee Assistance Program (EAP)

Job summary

Mt. Hood Community College seeks a Recruitment Specialist to engage students using relationship-building and technology-driven outreach. You will support social media content, texting campaigns, and coordinate on-/off-campus recruitment events to position MHCC as a top choice for post-secondary education.

The role includes data analysis, effective communication with prospective students and families, occasional evenings/weekends, and a valid driver’s license.

Qualifications

• Bachelor’s degree or higher in marketing, education, human resources, communications or related field.
• One year of experience in student recruitment or admissions is required.
• Experience in marketing and/or communication outreach development.

Responsibilities

• Organize and participate in recruitment events and outreach activities regionally.
• Oversee CRM system data, campaigns, and communications for prospective students.
• Assist with social media content and text-based recruitment outreach.

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor’s degree in marketing, education, human resources, communications or related field

Tools

CRM software

Job description

Applying to this job will open a new window on the employer's web site to apply there.

Description

Job Summary and Responsibilities/Duties

Inspires, shares, and creates opportunities for potential student engagement using relationship-building and technology-based student-recruitment activities as part of the admissions and outreach team. Assists and leads content support on social media, specialized software, and texting used for recruitment purposes. Participates in, plans, organizes, and implements on- and off-campus recruitment events throughout and beyond the local student recruiting areas; participates in hosting prospective student visits, campus information sessions, and other traditional and innovative recruitment activities that lead to MHCC being the first choice in the area for post-secondary education and training.

Essential Duties

• Organizes, plans, and participates in a diverse array of innovative recruitment events and outreach activities throughout and beyond the local student recruiting areas; participates in hosting prospective student visits, campus information sessions, and innovative recruitment activities. Assists prospective students on degree programs offerings, and discusses admissions requirements and application processes.
• Oversees the customer relations management system. Enters and audits data, and sets up campaigns and timeline. Develops and sends electronic communications and ensures timely information and accurate data management for prospective students.
• Assists and leads content support on social media, specialized software, and texting used for recruitment purposes.
• Collaborates on development of evidence-based recruitment strategies and best practices for the college. Participates in tabling, registration events, and outreach events for both traditional and non-traditional age recruitment.
• Compiles and analyzes data from various communication channels for recruitment efforts. Recommend improvements.
• Communicates admissions and outreach information consistently and effectively with prospective students and their families. Responds to general inquiries.
• Maintains and builds relationships with local high school counselors, students and faculty to promote Mount Hood Community College as a post-secondary college of choice. Ensures consistent outreach and follow up on events.

Additional Duties

• Facilitates referrals to staff and resources when appropriate.
• Assists with commencement.
• Participates in state, regional, and national conferences and meetings to maintain knowledge of current industry best practices and grant guidelines, when applicable.
• Performs all other duties as assigned.

Minimum Qualifications

• Bachelor’s degree from an accredited institution in marketing, education, human resources, communications or related field.
• One (1) year of experience in student recruitment or admissions.
• Experience in marketing and/or communication outreach development.
• Experience working with high school age students.
• Current driver’s license, insurance, and access to reliable automobile during work hours for transportation to off-campus sites. Must have at least three (3) years of driving history.
• Experience working with the diverse backgrounds of the College's community, students and employees and demonstrated commitment to promoting access and diversity.

Equivalent combinations of education and experience may be considered on a year for year basis.

Preferred Qualifications

• Bilingual skills with fluency in English and Spanish, or other language that meets community needs.
• Experience with social media marketing.
• Familiarity with student leadership development theory.
• Experience working with diverse college students.
• Experience managing a customer relations management system (CRM).

Knowledge, Skills And Abilities

Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)

Skills

• Interpersonal and organizational skills.
• Excellent written and oral communication skills.

Ability To

• Work well with individuals with diverse backgrounds.
• Work evenings and weekends as required.
• Maintain confidentiality.

Knowledge Of

• Community college systems and philosophy.
• Career trends, community employment needs, college policies and procedures, degree options and requirements, admission processes, and referral sources.
• And ability to apply the College’s interpretation of FERPA.
• Academic program offerings at the college, in addition to policies and procedures relating to admissions, registration, testing and placement.

Working Conditions and Important Information

Working Conditions

This is an on-site position. Any remote work requires prior approval and must comply with MHCC Remote Work policies and administrative regulations. Remote work must be within the states of Oregon or Washington. This position requires personal transportation to travel to area schools and organizations in support of recruitment activities. Work hours may vary based on recruitment activities. Work is performed primarily in a standard office environment, across the College and throughout the community, occasional exposure to outdoor environments and inclement weather and requiring travel beyond college campuses.

Physical Demands

Primary functions require sufficient physical ability and mobility to work in an office and outdoor campus setting; dexterity of hands and fingers to operate a computer keyboard and other office equipment; sitting or standing for extended periods of time; kneeling, bending at the waist, reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies; lifting, pushing, pulling and carrying marketing and promotional materials, office equipment, supplies and materials weighing up to 25 pounds; emotional stability to work effectively under pressure and to keep all aspects of the job under control; hearing and speaking to exchange information in person or on the telephone; seeing to read, prepare and assure the accuracy of documents.

Salary Placement

Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the Collective Bargaining Agreement and in accordance with all applicable state and federal laws. Please include all relevant full and part-time experience (including unpaid and volunteer experience) in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.

Benefits

Mt. Hood Community College offers an exceptional benefits package that includes vacation, sick and personal business or emergency leave; medical, dental, vision, life, AD&D and long-term disability insurance; optional short-term disability, optional life, optional AD&D insurance; retirement through Oregon PERS; a tuition waiver plan and professional development funds; and an Employee Assistance Program (EAP).

Salary63,466.00 - 87,858.00 Annual

Location

In-Person

Position Type

Full Time

Experience

Less than 2 years