Student Admissions and Outreach Recruiter

Mount Hood Community College; Gresham (OR); On-site; USD 48,000 - 66,000; Full time

Job summary

Mount Hood Community College seeks an Admissions Outreach Professional to inspire and engage prospective students through relationship-building and technology-driven recruitment strategies. You’ll manage communications, coordinate events, and partner with high schools to position MHCC as a top choice for post-secondary education.

Ideal candidates have a Bachelor’s degree in a related field and at least one year in student recruitment or admissions.

Qualifications

• Bachelor’s degree required in marketing, education, HR, communications, or related field.
• 1 year of experience in student recruitment or admissions.
• Experience in marketing and/or communication outreach development.
• Experience working with high school age students.
• Valid driver’s license and reliable transportation.
• Commitment to equity and diverse community access.

Responsibilities

• Organizes, plans, and participates in recruitment events and outreach activities beyond local areas.
• Oversees the CRM system, audits data, and manages campaigns and timelines.
• Assists and leads content support on social media, software, and texting for recruitment.
• Develops evidence-based recruitment strategies and participates in events and outreach activities.
• Compiles and analyzes data from channels and recommends improvements.
• Communicates admissions information and responds to inquiries.
• Maintains relationships with high school counselors, students, and faculty.

Skills

Student recruitment experience

Marketing outreach

High school outreach

Diversity experience

Driver's license

Communication skills

Education

Bachelor’s degree in marketing, education, human resources, communications or related field

Tools

CRM software

Social media management tools

Job description

Job Summary

Inspires, shares, and creates opportunities for potential student engagement using relationship-building and technology-based student-recruitment activities as part of the admissions and outreach team. Assists and leads content support on social media, specialized software, and texting used for recruitment purposes. Participates in, plans, organizes, and implements on- and off-campus recruitment events throughout and beyond the local student recruiting areas; participates in hosting prospective student visits, campus information sessions, and other traditional and innovative recruitment activities that lead to MHCC being the first choice in the area for post-secondary education and training.

Essential Duties

1. Organizes, plans, and participates in a diverse array of innovative recruitment events and outreach activities throughout and beyond the local student recruiting areas; participates in hosting prospective student visits, campus information sessions, and innovative recruitment activities. Assists prospective students on degree programs offerings, and discusses admissions requirements and application processes.
2. Oversees the customer relations management system. Enters and audits data, and sets up campaigns and timeline. Develops and sends electronic communications and ensures timely information and accurate data management for prospective students.
3. Assists and leads content support on social media, specialized software, and texting used for recruitment purposes.
4. Collaborates on development of evidence-based recruitment strategies and best practices for the college. Participates in tabling, registration events, and outreach events for both traditional and non-traditional age recruitment.
5. Compiles and analyzes data from various communication channels for recruitment efforts. Recommend improvements.
6. Communicates admissions and outreach information consistently and effectively with prospective students and their families. Responds to general inquiries.
7. Maintains and builds relationships with local high school counselors, students and faculty to promote Mount Hood Community College as a post-secondary college of choice. Ensures consistent outreach and follow up on events.

Additional Duties

1. Facilitates referrals to staff and resources when appropriate.
2. Assists with commencement.
3. Participates in state, regional, and national conferences and meetings to maintain knowledge of current industry best practices and grant guidelines, when applicable.
4. Performs all other duties as assigned.

Minimum Qualifications

• Bachelor’s degree from an accredited institution in marketing, education, human resources, communications or related field.
• One (1) year of experience in student recruitment or admissions.
• Experience in marketing and/or communication outreach development.
• Experience working with high school age students.
• Current driver’s license, insurance, and access to reliable automobile during work hours for transportation to off-campus sites. Must have at least three (3) years of driving history.
• Experience working with the diverse backgrounds of the College's community, students and employees and demonstrated commitment to promoting access and diversity.

Equivalent combinations of education and experience may be considered on a year for year basis.

Preferred Qualifications

• Bilingual skills with fluency in English and Spanish, or other language that meets community needs.
• Experience with social media marketing.
• Familiarity with student leadership development theory.
• Experience working with diverse college students.
• Experience managing a customer relations management system (CRM).

Knowledge, Skills and Abilities

Skills:

• Interpersonal and organizational skills.
• Excellent written and oral communication skills.

Ability to:

• Work well with individuals with diverse backgrounds.
• Work evenings and weekends as required.
• Maintain confidentiality.

Knowledge of:

• Community college systems and philosophy.
• Career trends, community employment needs, college policies and procedures, degree options and requirements, admission processes, and referral sources.
• And ability to apply the College’s interpretation of FERPA.
• Academic program offerings at the college, in addition to policies and procedures relating to admissions, registration, testing and placement.

Working Conditions

Work Environment: This is an on-site position. Any remote work requires prior approval and must comply with MHCC Remote Work policies and administrative regulations. Remote work must be within the states of Oregon or Washington. This position requires personal transportation to travel to area schools and organizations in support of recruitment activities. Work hours may vary based on recruitment activities. Work is performed primarily in a standard office environment, across the College and throughout the community, occasional exposure to outdoor environments and inclement weather and requiring travel beyond college campuses.

Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office and outdoor campus setting; dexterity of hands and fingers to operate a computer keyboard and other office equipment; sitting or standing for extended periods of time; kneeling, bending at the waist, reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies;, lifting, pushing, pulling and carrying marketing and promotional materials, office equipment, supplies and materials weighing up to 25 pounds; emotional stability to work effectively under pressure and to keep all aspects of the job under control; hearing and speaking to exchange information in person or on the telephone; seeing to read, prepare and assure the accuracy of documents.

Salary Placement

Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the Collective Bargaining Agreement and in accordance with all applicable state and federal laws. Please include all relevant full and part-time experience (including unpaid and volunteer experience) in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.