Student Accounts & Front Desk Assistant

Triton College; River Grove (IL); On-site; USD 24,000 - 26,000; Part time

Job summary

Triton College is hiring for a part-time Technical Assistant in the Bursar Office. The role supports the Bursar’s Office with filing, phones, and payment processing at the front counter, with an hourly rate of $17 and up to 28 hours per week.

The ideal candidate has a high school diploma, strong organizational and communication skills, and a customer-service oriented mindset to assist students with their accounts and payment options.

Qualifications

• High school diploma or equivalent required.
• Strong organizational, technical, and computer skills (Microsoft Office).
• Excellent customer service orientation.
• Able to work independently as well as in a team.
• Dependable, reliable, detail oriented, and analytical.

Responsibilities

• Opening mail – Reviewing invoices and statements from students.
• Assisting students, other departments, and community members with questions and concerns.
• Responding to department email.
• Advising students and parents on payment options and applying payments to student accounts.
• Assisting with collections reporting.
• Answering incoming phone calls.
• Other duties as assigned.

Skills

Organizational skills

Technical skills

Microsoft Office

Customer service

Independent worker

Team player

Dependable

Detail oriented

Analytical thinking

Communication skills

Education

High school diploma or equivalent

Job description

Triton College is hiring for a part-time Technical Assistant in the Bursar Office. The role supports the Bursar’s Office with filing, phones, and payment processing at the front counter, with an hourly rate of $17 and up to 28 hours per week.

The ideal candidate has a high school diploma, strong organizational and communication skills, and a customer-service oriented mindset to assist students with their accounts and payment options.