Information Specialist

Triton College; River Grove (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Triton College in River Grove, IL, is seeking an Information Specialist (hourly) to support students, faculty, and staff by providing accurate information about programs and policies. The role involves handling calls, emails, and live chats from the College Call Center and delivering timely guidance.

Requires an associate degree or higher and strong communication, listening, and customer service skills; Spanish fluency is a plus.

Qualifications

• Associates degree or higher.
• Experience in customer service in a fast-paced, multi-tasking office.
• General knowledge of college admissions enrollment processes, services and programs.

Responsibilities

• Registering students for courses.
• Responds to information requests via telephone, email, and live chat with quality customer service.
• Conducts telephone outreach and guides students through the application and enrollment steps.
• Assists students with navigating the Triton College website and Student Portal.
• Other duties as assigned.

Skills

Exceptional Listening skills

Strong written and oral communication

Strong Customer Service ability

Strong organizational, technical and {

Fluency in Spanish

Education

Associates degree or higher

Job description

Welcome to the Triton College Employment Portal

Please see Special Instructions for more details.

1. Rate of pay of $18.50 per hour; maximum 28 hours per week.
2. Official transcripts required prior to employment (if applicable).
3. Recommended hire will be subject to pre-employment screenings.
4. Triton College is an AA/EOE.

Posting Summary

Posting Number

Posting Number S00643P

Position Title

Position Title Information Specialist

Position Type

Position Type Hourly

Department

Department Admissions

ESSENTIAL FUNCTIONS OF POSITION :

Handle incoming calls, emails, and live chats received through the Call Center and assist students, faculty and staff with information and resources by providing accurate, supportive, and timely information regarding the programs and policies of Triton College.

Qualifications

QUALIFICATIONS :

EDUCATION :
Associates degree or higher

EXPERIENCE :
Experience in Customer Service and working in a fast-paced and multi-tasking office setting

KNOWLEDGE :
General knowledge of college admissions enrollment process, services and programs.

SKILLS :

1. Exceptional Listening skills

2. Strong written and oral communication

3. Strong Customer Service ability

4. Strong organizational, technical and computer skills

5. Fluency in Spanish preferred.

Responsibilities

RESPONSIBILITIES :

1. Registering students for courses.

2. Responds to requests for information via telephone, email, and live chat utilizing quality customer service skills in accordance with Triton’s College Performance Standards.

3. Conducts telephone outreach and Informs students of their next steps in the application, enrollment, and registration process.

4. Assists students with questions on navigating Triton website and Student Portal.

5. Other duties as assigned.

Posting Date

Posting Date 09/03/2026

Closing Date

Special Instructions to Applicants

1. Rate of pay of $18.50 per hour; maximum 28 hours per week.
2. Official transcripts required prior to employment (if applicable).
3. Recommended hire will be subject to pre-employment screenings.
4. Triton College is an AA/ EOE .

Required fields are indicated with an asterisk (*).

Triton College is an Affir?tive Action/Equal Opportunity Employer

Triton College reaffirms its commitment not to discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, disability, veteran status, age or any other basis which is protected by law in offering benefits, services, as well as educational and employment opportunities.