Student Accounts & Financial Aid Specialist

Nova; Florida; On-site; USD 21,000 - 29,000; Full time

Job summary

Nova Southeastern University is hiring a Student Accounts Representative in Fort Lauderdale. The role focuses on researching and analyzing student balances and advising students, families, and the NSU community on payment options and Bursar policies to ensure accurate information is shared.

The position handles billing, invoices, and receipts, maintains payment records, and issues refunds to ensure timely and accurate funds.

Qualifications

• Associate's degree or 60 college credits required.
• Strong math, data entry, and MS Office skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Researches and analyzes outstanding student account balances and ensures accurate payment information.
• Advises students, families, and NSU staff on payment options and Bursar policies.
• Processes billing, invoices, and receipts to ensure funds are received from appropriate parties.
• Tracks and maintains records of payments and charges for accuracy.
• Issues refunds to students and third-party vendors in a timely manner.
• Reviews data and corrects discrepancies to maintain accurate accounts.
• May train new ESS staff on student accounts processes.

Skills

Numerical accuracy

MS Office

Communication skills

Customer service

Time management

Data entry

Education

Associate's Degree or 60 College credits

Tools

Banner NSU software

Job description

Nova Southeastern University is hiring a Student Accounts Representative in Fort Lauderdale. The role focuses on researching and analyzing student balances and advising students, families, and the NSU community on payment options and Bursar policies to ensure accurate information is shared.

The position handles billing, invoices, and receipts, maintains payment records, and issues refunds to ensure timely and accurate funds.