Patient Access & Billing Specialist

Nova; Fort Lauderdale (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Nova Southeast University in Fort Lauderdale is seeking a Patient Access role to support registration, scheduling, and billing coordination for clinical operations. You will handle patient inquiries, insurance verification, and provide high-quality customer service in accordance with HIPAA and NSU policies.

Required is a High School Diploma (or equivalent), with 2+ years in customer service or medical office operations preferred. Ability to travel? not specified.

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree may substitute for experience per job requirements.
• Experience in customer service or medical office ops preferred.

Responsibilities

• Coordinate patient access operations including registration, insurance verification and scheduling.
• Manage provider schedules to maintain clinic flow and support educational requirements.
• Verify insurance eligibility, referrals, and authorizations; ensure documentation is complete.
• Collect payments, explain financial responsibilities, and assist with account inquiries.
• Enter and verify patient data in EMR and billing systems for accurate records.

Skills

Active Listening

Speaking

Critical Thinking

Reading Comprehension

Judgment and Decision Making

Writing

Complex Problem Solving

Service Orientation

Communication

Education

High School Diploma

Associate’s degree

Job description

Nova Southeast University in Fort Lauderdale is seeking a Patient Access role to support registration, scheduling, and billing coordination for clinical operations. You will handle patient inquiries, insurance verification, and provide high-quality customer service in accordance with HIPAA and NSU policies.

Required is a High School Diploma (or equivalent), with 2+ years in customer service or medical office operations preferred. Ability to travel? not specified.