Student Accounts: Early-Stage Collections Specialist

The Chronicle Of Higher Education, Inc.; Chantilly (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Collections Specialist to develop a program aimed at reducing defaulted student accounts. The role involves contacting students, explaining collection procedures, and supporting various operations within the office.

Qualified candidates should possess a high school diploma and experience in Accounts Receivable. The position offers opportunities for professional growth and is essential in helping students resolve their accounts.

For full consideration, please apply online by providing references and a letter of intent with your resume.

Qualifications

• Experience working in Accounts Receivable.
• Knowledge of the Fair Debt Collection Practices Act and FERPA.
• Ability to manage multiple, high-priority responsibilities.

Responsibilities

• Perform collection efforts via telephone and email focusing on 'at risk' accounts.
• Prepare documentation for third-party collection agencies.
• Assist students with past due accounts and explain collection procedures.

Skills

Interpersonal skills

Analytical skills

Communication skills

Problem-solving skills

Experience with Microsoft Word and Excel

Education

High school diploma or equivalent

Bachelor’s degree in related field

Tools

Accounts Receivable applications

Job description

The Chronicle Of Higher Education, Inc. is seeking a Collections Specialist to develop a program aimed at reducing defaulted student accounts. The role involves contacting students, explaining collection procedures, and supporting various operations within the office.

Qualified candidates should possess a high school diploma and experience in Accounts Receivable. The position offers opportunities for professional growth and is essential in helping students resolve their accounts.

For full consideration, please apply online by providing references and a letter of intent with your resume.