Student Accounts Collections & Billing Lead

The Chronicle Of Higher Education, Inc.; Norfolk (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a candidate to supervise the student account collections and billing functions. You will collaborate with collection agencies, manage billing processes, and ensure compliance with various regulations. The ideal candidate will have supervisory experience, excellent analytical and communication skills, and a working knowledge of relevant laws and practices. Competitive salary and benefits are provided, contributing to a professional work environment.

Qualifications

• Experience with collections or accounts receivable is necessary.
• Supervisory experience or equivalent experience is preferred.
• Some financial reporting experience is required.

Responsibilities

• Supervise collections, third-party contracts, and billing functions.
• Collaborate with collection agencies and manage billing process.
• Provide guidance on collection procedures to other departments.

Skills

Knowledge of Fair Debt Collection Practices Act (FDCPA)

Knowledge of FERPA and account receivable applications

Collection techniques

Proficiency in Microsoft Excel

Analytical skills

Interpersonal skills

Excellent communication skills

Organizational skills

Ability to exercise sound judgment

Supervisory skills

Tools

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Job description

The Chronicle Of Higher Education, Inc. is seeking a candidate to supervise the student account collections and billing functions. You will collaborate with collection agencies, manage billing processes, and ensure compliance with various regulations. The ideal candidate will have supervisory experience, excellent analytical and communication skills, and a working knowledge of relevant laws and practices. Competitive salary and benefits are provided, contributing to a professional work environment.