Student Accounts Coordinator

Benedict College; Columbia (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Benedict College is seeking a Student Account Coordinator to manage student financial accounts, billing, payments, and aid disbursement.

The role requires collaboration with multiple offices, ensuring accurate records, timely reporting, and compliance with college policies. Strong communication, analytical skills, and detail orientation are essential to support students' financial well-being.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, or a related field.
• Experience in student accounts, billing, collections, and account reconciliation.
• Experience with student information systems and financial management software.
• Proven ability to analyze financial data and generate reports.

Responsibilities

• Maintain and update student financial records with accuracy.
• Coordinate with the financial aid office for timely disbursement of funds.
• Assist students and parents with billing, payments, and financial aid queries.
• Develop efficient billing and payment collection processes.
• Collaborate with academic departments to align student accounts with records.
• Prepare regular financial reports and analyses for management.
• Ensure compliance with college policies and federal/state aid requirements.
• Participate in student orientation to provide accounts information.
• Seek opportunities to improve processes and systems for student accounts.

Skills

Analytical skills

Communication skills

Task management

Attention to detail

Education

Bachelor's degree in Business Administration, Accounting, Finance, or related field

Tools

Student Information System

Financial management software

Microsoft Excel

Job description

Job Purpose

The Student Account Coordinator at Benedict College is responsible for managing and overseeing student financial accounts, ensuring accuracy and compliance with college policies. This role involves coordinating with various departments to facilitate efficient billing, payment processing, and financial aid disbursement, ultimately supporting the financial well‑being of our students.

Key Responsibilities

• Maintain and update student financial records, ensuring all transactions are accurately recorded and reconciled.


• Coordinate with the financial aid office to ensure timely disbursement of funds and resolve any discrepancies.


• Assist students and parents with inquiries related to billing, payments, and financial aid, providing clear and accurate information.


• Develop and implement efficient processes for billing and payment collection, aiming to enhance the student experience.


• Collaborate with academic departments to ensure alignment between student accounts and academic records.


• Prepare regular financial reports and analyses for management review, highlighting trends and areas for improvement.


• Ensure compliance with college policies and regulations, as well as federal and state financial aid requirements.


• Participate in student orientation and other events to provide information and support regarding student accounts.


• Continuously seek opportunities to improve processes and systems related to student account management.

Qualifications

Required Education: Bachelor's degree in Business Administration, Accounting, Finance, or a related field.

• Minimum of 2 years of experience in student account management or financial services within an educational institution.


• Proven track record of handling billing, collections, and account reconciliation processes effectively.


• Experience with student information systems and financial management software.

• Strong analytical skills with the ability to interpret financial data and generate reports.


• Excellent communication skills, both written and verbal, for interaction with students, parents, and staff.


• Ability to manage multiple tasks and priorities in a fast‑paced environment.


• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.


• High level of attention to detail and accuracy in financial transactions and record‑keeping.


• Strong problem‑solving skills with the ability to resolve account discrepancies and issues efficiently.


• Commitment to maintaining confidentiality and integrity in handling sensitive financial information.