Student Accounts Coordinator

Tennessee Board of Regents (TBR); Nashville (TN); On-site; USD 42,000 - 53,000; Full time

Job summary

Tennessee Board of Regents (TBR) seeks a Student Accounts Coordinator to oversee day-to-day financial transactions for student accounts, perform reconciliations, and generate essential financial reports. This role supports students and staff with guidance on complex inquiries and ensures accurate account administration.

The position focuses on month-end tasks, payments posting, and maintaining PCI compliance, while collaborating with the Student Accounts Manager to streamline office processes

Qualifications

• Associate’s degree in accounting, finance, business administration or related field.
• At least two years related experience.

Responsibilities

• Performs job duties from the assigned campus or work location.
• Processes student refunds both manually and through automated processes.
• Processes outstanding and stale-dated checks and unclaimed property.
• Responsible for month-end processing tasks.
• Reconciles accounts on a monthly and yearly basis.
• Prepares and reviews various financial reports.
• Posts payments to student accounts.
• Resolves complex and escalated student account concerns in a timely manner.
• Monitors and manages student account payments and processes.
• Maintains PCI compliance for the College.
• Assists Student Accounts Manager with creating and innovating office processes.
• Updates and manages departmental webpage.
• Prepares and maintains the office calendar.

Skills

Accounting

Data entry

Problem solving

Confidentiality

Spreadsheet proficiency

Education

Associate degree in accounting/finance/business

Tools

Ellucian/Banner

Job description

Title

Student Accounts Coordinator

Position Summary

Coordinates day-to-day financial transactions pertaining to student accounts, account reconciliations and related operations in the Student Billing and Account Services Office. Serves as a key resource for students and staff by providing guidance and resolution for complex and escalated student account inquiries.

Essential Job Functions / Job Duties And Responsibilities

Performs job duties from the assigned campus or work location. Processes student refunds both manually and through automated processes. Processes outstanding and stale-dated checks and unclaimed property. Responsible for month-end processing tasks. Reconciles accounts on a monthly and yearly basis. Prepares and reviews various financial reports. Posts payments to student accounts.

Resolves complex and escalated student account concerns in a timely manner, ensuring accurate account administration and a positive student experience. Monitors and manages student account payments and processes. Maintains PCI compliance for the College. Assists Student Accounts Manager with creating and innovating office processes. Updates and manages departmental webpage. Prepares and maintains the office calendar.

Required Qualifications

• Associate’s degree in accounting, finance, business administration or related field
• At least two (2) years related experience

Preferred Qualifications

• Prior experience with account reconciliations and automated processes
• Prior experience working with Ellucian/Banner or in a higher education environment

Knowledge, Skills And Abilities

Intermediate computer skills, including proficiency with spreadsheet, word processing and cash receipting/accounting applications. Knowledge of basic accounting principles, theory, and practice and the ability to apply accounting principles to routine transactions. Ability to work independently with minimal supervision. Effective decision-making and problem-solving skills. Ability to maintain confidentiality. Ability to balance competing priorities and juggle multiple assignments simultaneously. Ability to establish and maintain effective professional relationships with a varied group of individuals, both internal and external.

Open Until Filled

Yes

Rate of Pay

$42,141.00 - $52,676.00 depending on experience