Student Accounts & Collections Specialist

New Mexico Highlands University Portal; Las Vegas (NM); On-site; USD 25,000 - 29,000; Full time

Job summary

New Mexico Highlands University is seeking an accounts receivable support role to assist in maintaining ledgers and handling student payments. The position requires engaging with students and staff to resolve account issues and ensure accurate posting of transactions.

Responsibilities include reconciling records and assisting with year-end processes. The role involves collaboration with bursar staff and external agencies, adherence to FERPA, and a strong emphasis on customer service in a

Qualifications

• High School Diploma or GED required.
• At least two years of related experience; degrees higher than minimum education may substitute for experience.
• Knowledge of accounting/bookkeeping practices and FERPA regulations.

Responsibilities

• Contact and confer with students regarding payment of their accounts and arrangements.
• Maintain and review all student payment arrangements using Banner, TouchNet, and Excel.
• Collaborate with external collection agencies on NMHU student accounts.

Skills

Problem solving

Effective communication

Professional presence

Confidentiality

Attention to detail

Microsoft Excel/Word

Education

High School Diploma or GED

Tools

Ellucian Banner

TouchNet

Excel

Job description

New Mexico Highlands University is seeking an accounts receivable support role to assist in maintaining ledgers and handling student payments. The position requires engaging with students and staff to resolve account issues and ensure accurate posting of transactions.

Responsibilities include reconciling records and assisting with year-end processes. The role involves collaboration with bursar staff and external agencies, adherence to FERPA, and a strong emphasis on customer service in a