Student Success Advocate & Liaison

New-Mexico-Highlands-University; Rio Rancho (NM); On-site; USD 38,000 - 48,000; Full time

Job summary

New Mexico Highlands University in Rio Rancho seeks an Administrative Coordinator to provide excellent student services and support across offices including Financial Aid, Registrar, Admissions and more. You will maintain confidential student records and act as liaison to multiple university units, helping to resolve issues while upholding NMHU policies.

The role requires travel, a valid driver's license, and willingness to work overtime; preference for a bachelor’s degree and 2 years of higher

Qualifications

• Proven ability to handle confidential student records and adhere to federal regulations.
• Excellent written and verbal communication with diverse stakeholders.
• Experience supporting multiple higher education functions (Financial Aid, Registrar, Admissions).
• Willingness to travel and to work overtime as needed.

Responsibilities

• Support Operations/Office Management for Business Office, Financial Aid, Registrar and Advisement functions.
• Maintain accurate student interaction records while protecting confidentiality.
• Assist in Admissions and Recruitment processes and departmental meetings.

Skills

Microsoft Office

Strong communication skills

Attention to detail

Confidential data handling

Customer service orientation

Education

Baccalaureate Degree in any discipline

Tools

Microsoft Word/Excel/PowerPoint

Job description

New Mexico Highlands University in Rio Rancho seeks an Administrative Coordinator to provide excellent student services and support across offices including Financial Aid, Registrar, Admissions and more. You will maintain confidential student records and act as liaison to multiple university units, helping to resolve issues while upholding NMHU policies.

The role requires travel, a valid driver's license, and willingness to work overtime; preference for a bachelor’s degree and 2 years of higher