Student Success & Advising Specialist

New Mexico Highlands University; Rio Rancho (NM); On-site; USD 57,000 - 69,000; Full time

Job summary

New Mexico Highlands University in Rio Rancho seeks an experienced administrator to support student services and records. The role involves coordinating with Financial Aid, Registrar, Admissions, and advising offices to ensure smooth operations.

The incumbent will handle confidential data, communicate with students, and assist with recruitment activities, training, and policy compliance in a collegial campus environment.

Qualifications

• Must have a Bachelor's degree.
• Two years of higher education administrative experience preferred.
• Ability to handle confidential student records in accordance with federal regulations.
• Strong communication and organizational skills are essential.

Responsibilities

• Process actions to support Business Office, Financial Aid, Registrar, and advisement functions using Banner and related systems.
• Support recruitment and admissions activities.
• Maintain accurate, confidential student records in line with federal regulations.
• Advise and liaise with NMHU offices to resolve student issues and support academic programs.

Skills

Microsoft Office

Communication skills

Data confidentiality

Customer service

Education

Bachelor's degree

Tools

Self-Service Banner

Job description

New Mexico Highlands University in Rio Rancho seeks an experienced administrator to support student services and records. The role involves coordinating with Financial Aid, Registrar, Admissions, and advising offices to ensure smooth operations.

The incumbent will handle confidential data, communicate with students, and assist with recruitment activities, training, and policy compliance in a collegial campus environment.