Student Accounts & Billing Specialist — Collections & Support

Midwest Technical Institute; Moline (IL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Paid Time Off

Job summary

Midwest Technical Institute is seeking a dedicated Office Specialist to manage student accounts and collections. You will assist families with financial responsibilities, analyze delinquent accounts, and coordinate with departments to ensure accurate records and compliance.

Responsibilities include posting transactions, generating statements, and enforcing payment terms while maintaining a friendly, student-centered service environment.

Qualifications

• High School Diploma or Equivalent required.
• Associate degree or two years collection experience preferred.

Responsibilities

• Maintain an informative, efficient, friendly, student-centered Business Office environment.
• Analyze past due student accounts and follow up with meetings, by phone or mail.
• Set up payment plans and obtain promissory notes to bring delinquent accounts current.
• Contact students with delinquent payments via calls, letters, statements to meet collection goals.
• Prepare and monitor weekly student statements and daily account postings.
• Maintain all student account ledgers and coordinate status changes with departments.
• Post cash transactions daily and assist in bank deposits.
• Address Accounts Receivable issues as needed and ensure compliance with laws and policies.

Skills

Customer service

Interpersonal skills

Phone communication

Organizational skills

Multitasking

Attention to detail

Education

Associate degree in related field

Two years collection-related experience

Tools

Microsoft Word

Excel

Outlook

CampusVue

Job description

Midwest Technical Institute is seeking a dedicated Office Specialist to manage student accounts and collections. You will assist families with financial responsibilities, analyze delinquent accounts, and coordinate with departments to ensure accurate records and compliance.

Responsibilities include posting transactions, generating statements, and enforcing payment terms while maintaining a friendly, student-centered service environment.