Student Accounts & Billing Specialist

River Parishes Community College; Gonzales (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

River Parishes Community College is seeking a Student Accounts & Billing Specialist to manage student billing and accounts receivable under the Bursar. You will handle dual enrollment contracts, third-party billing, exemptions, and refunds while ensuring accurate account records and timely inquiries.

The role requires attention to detail, ability to work with multiple departments, and strong communication to support daily Bursar operations and audit readiness.

Qualifications

• Associate degree.
• Substitution of minimum of three (3) years of experience with accounting or financial systems.
• Bachelor’s degree with 3 years of experience in accounting or financial systems (Preferred)
• Experience with student billing, invoicing, and account analysis (Preferred)

Responsibilities

• Process and maintain dual enrollment contracts and related student billing documentation.
• Apply and maintain third-party billing agreements and sponsorship contracts.
• Process approved tuition exemptions, waivers, and other student account adjustments.
• Review student accounts for accuracy of charges, credits, and applicable fees.
• Assist with accounts receivable reporting and reconciliation activities.
• Assist with student billing, account statements, and account inquiries.
• Research and resolve student account discrepancies and billing concerns.
• Coordinate with Financial Aid, Admissions, Registration, and other departments regarding student account matters.
• Monitor and respond to Bursar's Office emails concerning billing, contracts, exemptions, waivers, and student accounts.
• Identify and review student credit balances for refund processing.
• Process approved student refunds in accordance with institutional policies and procedures.
• Respond to student, parent, and employee inquiries in a professional and timely manner.
• Maintain accurate student account records and supporting documentation for audit and compliance purposes.
• Assist with semester billing activities and registration-related account processes.
• Provide general administrative support to the Bursar as needed.
• Perform other duties as assigned.

Skills

Student billing

Invoicing

Account analysis

Billing systems

Education

Associate degree

Bachelor’s degree with 3 years experience in accounting or financial systems

Job description

Position Title

Student Accounts & Billing Specialist

Appointment

Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Finance and Administration.

Organizational Relationship

The Student Accounts & Billing Specialist reports directly to Bursar.

Job Summary

Under the supervision of the Bursar, the Student Accounts & Billing Specialist performs a variety of accounting, billing, and administrative functions related to student accounts receivable. The position is responsible for processing student billing transactions, maintaining third-party and dual enrollment accounts, applying approved exemptions and waivers, serve as a backup for processes approved student refunds and ensuring accurate account records. The employee responds to student and general Bursar's Office inquiries, provides timely follow-up, and assists in ensuring the effective daily operation of the Bursar's Office.

Minimum Qualifications

• Associate degree
• Substitution of minimum of three (3) years of experience with accounting or financial systems
• Bachelor’s degree with 3 years of experience in accounting or financial systems (Preferred)
• Experience with student billing, invoicing, and account analysis (Preferred)

Job Duties and Other Information

Key Responsibilities

• Process and maintain dual enrollment contracts and related student billing documentation.
• Apply and maintain third-party billing agreements and sponsorship contracts.
• Process approved tuition exemptions, waivers, and other student account adjustments.
• Review student accounts for accuracy of charges, credits, and applicable fees.
• Assist with accounts receivable reporting and reconciliation activities.
• Assist with student billing, account statements, and account inquiries.
• Research and resolve student account discrepancies and billing concerns.
• Coordinate with Financial Aid, Admissions, Registration, and other departments regarding student account matters.
• Monitor and respond to Bursar's Office emails concerning billing, contracts, exemptions, waivers, and student accounts.
• Identify and review student credit balances for refund processing.
• Process approved student refunds in accordance with institutional policies and procedures.
• Respond to student, parent, and employee inquiries in a professional and timely manner.
• Maintain accurate student account records and supporting documentation for audit and compliance purposes.
• Assist with semester billing activities and registration-related account processes.
• Provide general administrative support to the Bursar as needed.
• Perform other duties as assigned.