Student Accounts & Billing Specialist

College of St Scholastica Inc; Duluth (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

College of St. Scholastica, Inc. in Duluth, MN is seeking a Student Accounts Counselor to manage student account billing, third‑party billing, refunds, and payment plans. You will ensure accurate postings and provide timely information to departments while upholding audit requirements.

The role emphasizes accurate general ledger posting, cross‑department collaboration, and ongoing customer service to support a positive student experience. A strong accounting background is required.

Qualifications

• Two years of college-level coursework in accounting or a related field.
• Knowledge of principles and practices of accounting and auditing financial documentation and transactions.
• Ability to perform technical, specialized, and complex financial support work.
• Ability to read, comprehend, and explain policies and procedures.
• Capability to perform independent research and analysis to resolve issues.
• Maintain accurate financial records and prepare accurate and timely reports.
• Ability to organize work, multitask, identify and set priorities, and meet deadlines.

Responsibilities

• Process timely and accurate student account billing functions, including third-party billing and processing student refunds.
• Manage and support student payment plans.
• Contribute to a positive student experience by providing prompt and professional customer service.
• Complete regular general ledger account reconciliations.
• Review and analyze account transactions for discrepancies and errors.
• Perform necessary research to resolve outstanding and unreconciled transactions.
• Provide, maintain, and review required documentation for audit compliance.
• Monitor electronic banking activity for returned student payments and refunds to ensure timely posting of transactions into the general ledger.
• Prepare and post journal vouchers.
• Work with colleagues across departments to resolve student account billing questions and issues.
• Provide timely and accurate information to support reporting and information requests.
• Ensure compliance with institutional procedures and policies and all regulations.
• Provide functional support for accounts receivable activities as needed.
• Perform financial research and analysis projects as directed and compose reports and recommendations as requested.
• Assist the Finance department with processing activities as needed and provide administrative support as required.
• Assist with financial audits to ensure accurate financial statements and adherence to generally accepted accounting principles; organize and analyze audit schedules and records for accuracy and adherence to accounting standards.
• Contribute to the efficiency and effectiveness of the department's service to its customers by offering suggestions and actively participating as a member of work teams.

Skills

Accounting knowledge

Analytical thinking

Oral and written communication

Research skills

Multitasking

Education

Two-year college accounting coursework

Bachelor’s degree in Accounting

Tools

Ellucian Banner

Microsoft Office

Google Suite

Job description

College of St. Scholastica, Inc. in Duluth, MN is seeking a Student Accounts Counselor to manage student account billing, third‑party billing, refunds, and payment plans. You will ensure accurate postings and provide timely information to departments while upholding audit requirements.

The role emphasizes accurate general ledger posting, cross‑department collaboration, and ongoing customer service to support a positive student experience. A strong accounting background is required.