STREET SALES AMBASSADOR

City Sightseeing Seattle; Seattle (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Central Seattle office with transit

Referral program

Job summary

City Sightseeing Seattle is hiring Street Sales Ambassadors to promote Hop-On Hop-Off tours and other Seattle attractions. You will work in a dynamic, outdoor environment around downtown, selling tours through an iPad POS and delivering friendly, informative service to visitors from around the world.

We offer full or part-time seasonal hours, paid training, and a central Seattle office with easy transit access.

Qualifications

• Previous experience in sales/customer service.
• Outgoing personality with strong interpersonal skills.
• Willing to work outdoors and flexible hours, including weekends and holidays.

Responsibilities

• Sell and book Hop-On Hop-Off tours and attractions to guests via an iPad POS.
• Approach guests and connect them with experiences that match their interests.
• Meet sales targets while providing outstanding service and building guest relationships.
• Assist tour drivers by issuing tickets on-board buses when needed.
• Address guest concerns professionally and escalate to supervisor when necessary.
• Stay up-to-date with operations and communicate relevant information to the team.

Skills

Sales experience

Customer service

Interpersonal skills

Outdoor work aptitude

Flexible schedule

iPad POS

Tools

iPad POS

Job description

FULL & PART TIME HOURS AVAILABLE (SEASONAL)

WAGES

COMPETITIVE WAGE + COMMISISON

DEPARTMENT

SALES & MARKETING

The premier sightseeing business in Seattle, operating the City Sightseeing brands, is looking to hire new superstars to join its team of Street Sales Ambassadors. Are you passionate about Seattle, speaking to new people, and sharing ideas on things to do in Seattle? With a focus on selling the Hop-On Hop-Off city tour, sightseeing tours + attractions, we are looking for outgoing, customer-oriented, sales driven team members to work a flexible full or part-time schedule, while acting as a visitor information hub for tourists. During a shift, you may work outside or inside, and at various locations around downtown Seattle selling tours to guests from all over the world.

YOUR WORK WILL INCLUDE:

• Selling and booking the Hop-On Hop-Off tour, sightseeing tours + attractions to guests through an iPad point of sale system
• Anticipating and initiating sales by approaching guests, asking open-ended questions, and connecting them with experiences relevant to their sightseeing expectations
• Being sales driven and guest focused, meeting sales targets
• Providing outstanding customer service and build personal relationships with guests
• Assisting tour Drivers by issuing tickets on-board buses
• Professionally addressing guest complaints or concerns, elevating to Supervisor when necessary
• Keeping up to date with operational updates and facilitate communication of relevant information amongst team members

WHAT WE’LL LOVE ABOUT YOU:

• You have previous experience working in a sales/customer service environment
• Outgoing personality and strong interpersonal skills
• You possess passion, integrity, adaptability with a professional and positive attitude
• You have the ability and interest to work outdoors. This job requires standing/walking outdoors for extended periods of time
• You have familiarity with online booking engines. Proficiency with credit card transactions is an asset
• You possess strong knowledge of downtown Seattle including key attractions and experiences
• You can work a flexible schedule and are available to work early mornings, weekends, and holidays
• Ability to work effectively both independently and as part of a team
• Previous tourism experience or knowledge of the industry is an asset

SOME OF THE AMAZING PERKS WE OFFER :

• Paid training
• A central Seattle office with easy access to all transit routes
• Referral program reward – get your rock star professional colleagues to join the team