Street Outreach Specialist

Bridge Over Troubled Waters; Boston (MA); On-site; Full time

Job summary

A leading non-profit organization in Boston is seeking a dedicated Street Outreach Specialist to engage with homeless youth in the community. This role requires building relationships, providing crisis counseling, and ensuring accurate data collection. The ideal candidate will have a Bachelor's Degree and relevant experience, with a focus on youth street culture and community resources. Join a passionate team making a difference in the lives of at-risk youth.

Qualifications

• 3 to 5 years of experience working with adolescents and youth.
• Knowledge of youth street culture and community resources.

Responsibilities

• Monitor program operations and engage with homeless youth.
• Conduct street outreach and assess needs of street youth.
• Document service statistics for reporting.

Skills

Crisis Prevention

Relationship Building

Data Collection

Education

Bachelor's Degree

Job description

Join to apply for the Street Outreach Specialist role at Bridge Over Troubled Waters.

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Bridge Over Troubled Waters provided pay range

This range is provided by Bridge Over Troubled Waters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $23.00/hr

The Street Outreach Specialist is responsible for overall monitoring of program operations, ensuring accurate and consistent data collection and analysis for reporting, and contributing to program development and enhancement. Principle duties occur in the field, on the streets, where homeless and at-risk youth gather, with some duties performed at Bridge headquarters.

Street outreach involves engaging with people experiencing homelessness outside of agency walls, who may be disconnected from mainstream services and supports, as well as specialized services for homeless persons.

Your work as a Street Outreach Specialist will focus on:

1. Regularly assessing the “street scene” to maintain up-to-date information on where homeless youth gather, including overnight camps in and around Boston, and ensuring outreach visits to changing locations.
2. Working with a team of Outreach Specialists, participating in regular street patrols, building relationships with street youth, and referring them to Bridge or other agencies as needed.
3. Assessing the needs of street youth, providing on-street crisis counseling, and other services to ensure their safety.
4. Collaborating with the Bridge Medical Van Coordinator at Medical Van locations and facilitating youth connections to the Van.
5. Maintaining effective communication channels between SOP partners, including the Boston Homeless Shelter Commission, Pine Street Inn Outreach Van, local Police Department, adult homeless shelters, and other agencies involved in street outreach.
6. Documenting service statistics and records for accurate reporting and data entry into the Bridge ETO system and Boston HMIS.

Qualifications

• Bachelor's Degree or relevant experience required
• Minimum of 3 to 5 years of experience working with adolescents and youth
• Knowledge of youth street culture, crisis prevention and intervention methods, and ability to form positive relationships with diverse populations
• Experience with and understanding of the human services field
• Demonstrated knowledge of community resources
• Valid MA Driver's license required

Bridge Over Troubled Waters, Inc. is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability, or veteran status.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Non-profit Organization Management