Street Outreach Case Manager: Housing & Recovery

Neighborhood Service Organization; Detroit (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Neighborhood Service Organization is seeking a Street Outreach Case Manager in Detroit, MI to provide assessment, case plan development, housing placement, and linkage to benefits. This community-based role involves intensive outreach, serving a caseload under the PATH Outreach Supervisor.

You will perform intake assessments, develop service plans, engage landlords, and guide participants through rapid rehousing processes while documenting progress and outcomes in HMIS.

Qualifications

• BA/BS/BSW in social work, human services or related discipline.
• Minimum 2+ years’ experience working with homeless individuals with mental illness.
• Street Outreach experience desired, though related experience will be considered.

Responsibilities

• Engage unsheltered individuals through street outreach.
• Develop service plans for participants based on intake and housing needs.
• Directly engage landlords/property managers to assist housing placement.
• Refer participants to the Coordinated Assessment Model for housing placement.
• Assist participants through the Housing Choice Voucher process and lease signings.
• Document services provided in HMIS and maintain participant records.

Skills

Case Management

Outreach

HMIS

Education

BA/BS/BSW in social work, human services or related discipline

Tools

HMIS

Job description

Neighborhood Service Organization is seeking a Street Outreach Case Manager in Detroit, MI to provide assessment, case plan development, housing placement, and linkage to benefits. This community-based role involves intensive outreach, serving a caseload under the PATH Outreach Supervisor.

You will perform intake assessments, develop service plans, engage landlords, and guide participants through rapid rehousing processes while documenting progress and outcomes in HMIS.