Strategy & Operations Leader - NYC Hybrid, High-Impact

Conduit Health; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible schedule

Unlimited PTO

Mentorship opportunities

Hybrid in NYC

Job summary

Conduit Health in New York City is seeking an exceptional Strategy and Operations leader to join the Office of the CEO and shape talent, organizational strategy, and company-building priorities.

You’ll work directly with the CEO to design org structure, performance processes, and recruiting while scaling the business. This role combines strategic oversight with hands-on execution in a fast-growing healthcare startup.

Qualifications

• 2–7 years of experience in consulting, investment banking, investing, strategy & operations, or a high-growth startup.
• Extremely high ownership, judgment, and attention to detail.
• Exceptional communicator who is comfortable working directly with senior executives.
• Excited by recruiting, talent, and building organizations—but fundamentally think of yourself as a business operator.
• Thrive in fast-moving environments with high expectations and significant responsibility.
• Hybrid in NYC office 3 days/week.

Responsibilities

• Org design and structure. Turn CEO and company priorities into clear organizational action. Map out our current organization, define clear roles, reporting lines, and decision‑making ownership, and build an org plan that scales with our growth.
• Performance management. Design and launch our first performance review process, including goal‑setting, feedback cycles, and career leveling, so people know what's expected and how to grow.
• Talent strategy. Partner with leaders on hiring plans, role definitions, and succession as the team expands. Own and oversee our recruiting engine, including managing internal and external recruiters and personally driving critical searches.
• Headcount and workforce planning. Work with finance to align hiring with budget and business priorities, and build compensation frameworks that are fair, competitive, and sustainable.
• Team alignment and operating rhythm. Assess how teams meet, communicate, and make decisions, then design a meeting and planning cadence that keeps everyone aligned without slowing us down.
• Culture and engagement. Shape practices that preserve what makes Conduit special while we scale, and create channels to understand how our people are doing.
• People infrastructure. Put the essential policies, tools, and systems in place, choosing what we need now and knowing what can wait.

Skills

Strategy & Operations

Ownership & judgment

Executive communication

Business operator

Fast-paced

Job description

Conduit Health in New York City is seeking an exceptional Strategy and Operations leader to join the Office of the CEO and shape talent, organizational strategy, and company-building priorities.

You’ll work directly with the CEO to design org structure, performance processes, and recruiting while scaling the business. This role combines strategic oversight with hands-on execution in a fast-growing healthcare startup.