Strategy & Operations Analyst - SaaS Growth

IRIS; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Job summary

IRIS, a leading software group, seeks a Business Analyst to support the Americas strategy, operations, and renewal programs. You will blend big-picture analysis with hands-on execution, delivering insights and driving cross-functional initiatives across market intelligence, process improvement, and renewal governance.

You will work closely with Stakeholders to develop go-to-market materials, track performance, and embed AI-powered workflows, contributing to continued growth in the Americas

Qualifications

• Bachelor's degree or equivalent in business, economics, finance, or related field.
• 1–3 years of experience in business analysis, strategy, operations, or consulting.
• Strong analytical and research skills with ability to draw structured conclusions from data.
• Clear written and verbal communication, including presenting to senior audiences.
• Solid working knowledge of Excel and PowerPoint.
• High attention to detail and good organizational habits.
• Able to work independently in shifting priorities.
• Genuine interest in the software industry and how technology businesses grow.

Responsibilities

• Support Americas go-to-market strategy development, including market sizing and competitive analysis.
• Research market trends and customer segments, and prepare briefs for senior stakeholders.
• Build and maintain competitive intelligence trackers for HCM and accounting software markets.
• Prepare materials for leadership reviews and strategic planning cycles.
• Work on ad hoc strategic projects as business priorities shift.
• Design and upkeep program trackers, ensure ownership and milestones, and track progress.
• Analyze performance data and pull insights to support decision-making.
• Contribute to AI agenda by evaluating tools and embedding AI-powered workflows.
• Support renewal pipelines and dashboards in Salesforce, aiding customer renewals.

Skills

Analytical skills

Communication skills

Excel

PowerPoint

Attention to detail

Independent work

Education

Bachelor's degree or equivalent

Tools

Salesforce

AI productivity tools (Copilot, ChatGPT, Claude)

Job description

IRIS, a leading software group, seeks a Business Analyst to support the Americas strategy, operations, and renewal programs. You will blend big-picture analysis with hands-on execution, delivering insights and driving cross-functional initiatives across market intelligence, process improvement, and renewal governance.

You will work closely with Stakeholders to develop go-to-market materials, track performance, and embed AI-powered workflows, contributing to continued growth in the Americas