Strategic Workforce Scheduler & Analytics

Delaware North; Buffalo (NY); On-site; USD 56,118 - 68,589; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Annual performance bonus

Paid vacation and holidays

Paid parental bonding leave

Tuition reimbursement

Friends and family discounts

Job summary

Delaware North is seeking a Workforce Planner to oversee weekly scheduling in UKG Dimensions and Virtual Roster, manage daily edits and attendance, and partner with operations to optimize workforce efficiency.

You will monitor hours against forecasts, help control labor costs, and participate in training for system users while supporting scheduling decisions based on business patterns and labor rules.

Qualifications

• Degree in accounting, human resources, or business preferred.
• 1-2 years of scheduling experience preferred.
• Experience using UKG Dimensions and Virtual Roster preferred.
• Knowledge of Excel, WorkDay, and other scheduling/timekeeping systems.

Responsibilities

• Create and configure weekly schedules in UKG Dimensions and Virtual Roster.
• Monitor scheduled hours versus forecast and manage labor costs.
• Collaborate with operations to maximize system utilization and follow scheduling best practices.
• Review weekly volume forecasts and set performance targets.
• Coordinate and provide training for system users and trainings.

Skills

Scheduling

UKG Dimensions

Virtual Roster

Excel

Labor cost management

Training

Education

Bachelor's degree in accounting/human resources/business

Tools

UKG Dimensions

Virtual Roster

Excel

Job description

Delaware North is seeking a Workforce Planner to oversee weekly scheduling in UKG Dimensions and Virtual Roster, manage daily edits and attendance, and partner with operations to optimize workforce efficiency.

You will monitor hours against forecasts, help control labor costs, and participate in training for system users while supporting scheduling decisions based on business patterns and labor rules.