Strategic Workforce Planning & Analytics Manager

Inter-Con Security; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

Inter-Con Security Systems, Inc. seeks an Officer Support Manager to oversee workforce data, analytics, and processes that keep field staffing running smoothly.

This leadership role requires judgment to identify gaps, evaluate priorities, and design scalable solutions in a fast-paced environment. The role entails managing a team, setting accountability standards, and partnering with Operations to ensure requests align with policy, data, and capacity.

Qualifications

• Bachelor's degree required.
• Prior experience managing and developing a team.
• Quick learner able to ramp up on field processes with structured training.

Responsibilities

• Lead and develop a team to meet staffing needs.
• Forecast staffing and surface issues before they impact operations.
• Design scalable processes and SOPs to improve efficiency.
• Mentor staff and align efforts with department goals.
• Lead cross-functional initiatives to streamline workflows.

Skills

Leadership

Communication

Data analysis

Forecasting

SOPs

Cross-functional

Mentoring

Project management

Adaptability

Education

Bachelor's degree

Tools

Excel

Salesforce

Power BI

Job description

Inter-Con Security Systems, Inc. seeks an Officer Support Manager to oversee workforce data, analytics, and processes that keep field staffing running smoothly.

This leadership role requires judgment to identify gaps, evaluate priorities, and design scalable solutions in a fast-paced environment. The role entails managing a team, setting accountability standards, and partnering with Operations to ensure requests align with policy, data, and capacity.