Head of Security Operations & Strategy

Inter-Con Security; Pasadena (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

The Director of Operations will plan, direct, coordinate, and oversee operations activities, ensuring contract and company compliance, development and implementation of efficient operations and cost-effective systems to meet current and future needs of Inter-Con Security Systems and designated agreements.

They will lead contract managers, collaborate with executive leadership, drive process improvements, staffing and budgeting, ensure training and evaluations, and maintain strong client

Qualifications

• Excellent verbal and written communication skills.
• Knowledge and familiarity with security in healthcare facilities
• Strong supervisory and leadership skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Establishes, implements, and communicates the strategic direction of the organization’s operations division.
• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
• Coordinates directly with the contract client representatives/leadership and assigned contract managers.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization’s business plan and vision.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
• Presents periodic performance reports and metrics to the chief executive officer and other leadership.
• Maintains knowledge of emerging technologies and trends in operations management.
• Identifies training needs and ensures proper training is developed and provided.
• Performs other related duties as assigned.

Skills

Leadership

Verbal and written communication

Security knowledge in healthcare

Organizational skills

Analytical and problem-solving

Supervisory experience

Education

Bachelor’s degree in Business Administration, Logistics, Engineering, or other industry-related field

Tools

Microsoft Office Suite

Job description

The Director of Operations will plan, direct, coordinate, and oversee operations activities, ensuring contract and company compliance, development and implementation of efficient operations and cost-effective systems to meet current and future needs of Inter-Con Security Systems and designated agreements.

They will lead contract managers, collaborate with executive leadership, drive process improvements, staffing and budgeting, ensure training and evaluations, and maintain strong client