Strategic Workforce Analytics Lead

Inter-Con Security; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Inter-Con Security Systems, Inc. in New York seeks an Officer Support Manager to lead workforce planning and analytics, ensuring staffing runs smoothly in a fast-paced environment. You will forecast needs, evaluate priorities, build scalable solutions, and mentor a team while collaborating with Operations to align with policy and capacity.

Strong data fluency and communication are essential. This role emphasizes accountability, data-driven decisions, and implementing SOPs within a

Qualifications

• Bachelor's degree required.
• Prior experience managing and developing a team.
• Structured, hands-on training to ramp up on field processes.

Responsibilities

• Identify process gaps and design scalable solutions.
• Forecast staffing needs using data dashboards.
• Lead and mentor a team to execute workforce initiatives.
• Collaborate with Operations to align with policy and capacity.

Skills

Leadership

Data analysis

Forecasting

Process design

Communication

Project management

SOP development

Education

Bachelor's degree

Tools

Excel

Salesforce

Data dashboards

Job description

Inter-Con Security Systems, Inc. in New York seeks an Officer Support Manager to lead workforce planning and analytics, ensuring staffing runs smoothly in a fast-paced environment. You will forecast needs, evaluate priorities, build scalable solutions, and mentor a team while collaborating with Operations to align with policy and capacity.

Strong data fluency and communication are essential. This role emphasizes accountability, data-driven decisions, and implementing SOPs within a