Strategic Workforce Analytics Lead

Inter-Con Security Systems, Inc.; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

Inter-Con Security Systems, Inc. in Bronx, NY is seeking a Workforce Planning & Data Analytics Manager. You will oversee the systems, data, and processes that keep field staffing running smoothly, forecast needs, surface issues, and build a data-driven case for recommendations.

This leadership role manages a team, sets standards for accountability, and collaborates with Operations to balance policy and capacity. Strong analytical, forecasting and communication skills are essential.

Qualifications

• Bachelor's degree required.
• Prior experience managing and developing a team.
• Structured, hands-on training for field processes; candidates with less field-specific experience are welcome.

Responsibilities

• Identify gaps in processes and design scalable solutions.
• Lead cross-functional initiatives to streamline workflows and optimize performance.
• Translate complex problems into clear, actionable plans.
• Use forecasting tools and workforce data to anticipate staffing needs and flag issues early.

Skills

Leadership

Communication

Data analysis

Problem solving

Change management

Project management

Mentoring

Education

Bachelor's degree

Tools

Forecasting tools

Data dashboards

Salesforce

Reporting systems

Excel

Job description

Inter-Con Security Systems, Inc. in Bronx, NY is seeking a Workforce Planning & Data Analytics Manager. You will oversee the systems, data, and processes that keep field staffing running smoothly, forecast needs, surface issues, and build a data-driven case for recommendations.

This leadership role manages a team, sets standards for accountability, and collaborates with Operations to balance policy and capacity. Strong analytical, forecasting and communication skills are essential.