Strategic Workforce Analyst & Program Lead

Customs and Border Protection; Houston (TX); On-site; USD 85,000 - 105,000; Full time

Job summary

U.S. Customs and Border Protection in Houston, TX seeks a qualified professional for a GS-13 level position focused on workforce management and program optimization.

The role involves leading policy development, advanced data analysis, and delivering strategic insights to executive leadership. Applicants must demonstrate at least 1 year of specialized experience at the next lower grade, with residency and background checks per federal requirements.

Qualifications

• 1 year of specialized experience equivalent to the next lower grade level; eligible for GS-13.
• Leading workforce management projects and developing policies to optimize performance.
• Designing and implementing data analysis methods to assess workforce needs.
• Providing expert guidance on workforce planning and program improvement to senior leadership.
• Preparing and delivering reports and briefings for executive decision-makers.
• Collaborating with cross-functional teams to drive improvements in operations.

Responsibilities

• Lead workforce management projects and policy development to optimize organizational performance.
• Design and implement data analysis methods to assess workforce needs and propose strategic solutions.
• Provide expert guidance on workforce planning, resource allocation, and program improvements to senior leadership.
• Prepare and present comprehensive reports and briefings for executive decision-making.
• Collaborate with cross-functional teams to address workforce challenges and drive operational improvements.

Job description

U.S. Customs and Border Protection in Houston, TX seeks a qualified professional for a GS-13 level position focused on workforce management and program optimization.

The role involves leading policy development, advanced data analysis, and delivering strategic insights to executive leadership. Applicants must demonstrate at least 1 year of specialized experience at the next lower grade, with residency and background checks per federal requirements.