Strategic Programs Analyst - Policy & Operations

Customs and Border Protection; Portland (ME); On-site; USD 60,000 - 90,000; Full time

Job summary

U.S. Customs and Border Protection in Portland, ME seeks qualified applicants for GS-09/11 level positions within the Office of Field Operations.

The role involves applying established procedures, assisting with process improvements, and communicating clearly with managers and staff to meet business objectives. Candidates must meet time-in-grade requirements and provide evidence of relevant education or graduate study as applicable.

Qualifications

• Experience applying established procedures and guidelines.
• Ability to improve services to meet business objectives.
• Strong written and verbal communication with managers and staff.

Responsibilities

• Assist in development of office policy and changes to improve services.
• Participate in projects to improve processes and meet changing requirements.
• Analyze effectiveness, efficiency, and productivity of programs.

Skills

Following guidelines

Referring problems to supervisor

Identifying service improvements

Clear communication (oral & written)

Education

Master's degree or 2 years graduate education

Ph.D. or 3 years graduate education

Job description

U.S. Customs and Border Protection in Portland, ME seeks qualified applicants for GS-09/11 level positions within the Office of Field Operations.

The role involves applying established procedures, assisting with process improvements, and communicating clearly with managers and staff to meet business objectives. Candidates must meet time-in-grade requirements and provide evidence of relevant education or graduate study as applicable.