Advanced Leadership Instructor

U.S. Customs and Border Protection; Harpers Ferry (WV); On-site; USD 144,000 - 187,000; Full time

Job summary

U.S. Customs and Border Protection, located in Harpers Ferry, WV, seeks a senior educator and advisor to design and deliver advanced leadership development programs for federal supervisors.

The role involves creating curricula using ADDIE and Bloom's taxonomy across multiple modalities, including classroom and virtual formats. The incumbent will lead program analysis, benchmark best practices, and provide strategic guidance to CBP leaders and instructors.

Qualifications

• Basic requirements include a degree in education or a related field, or an equivalent combination of education and experience.
• Experience designing, developing, and delivering leadership development training for mid- to senior-level supervisors or executives.
• Experience evaluating training programs using qualitative and quantitative methods and translating results into improvements.

Responsibilities

• Developing, designing, and delivering advanced leadership development curricula for GS-13 to GS-15 supervisors.
• Leading program analysis and continuous improvement of leadership programs using Kirkpatrick levels and 360 feedback.
• Benchmarking and integrating best practices from other agencies and educational institutions into CBP curricula.

Skills

Leadership development

Adult learning principles

Curriculum design

Training

Advisory services

Education

Bachelor's degree in Education or related field

Job description

Please see announcement on USAJOBS for available locations.

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development, Leadership Development Center, located in Harpers Ferry, WV. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Duties

This position is located within the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Training and Development (OTD), Leadership Development Center (LDC) and serves as a primary educator and advisor for high-level CBP personnel, specifically instructing second line supervisors throughout the agency. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). Major Duties include: Evaluating, designing, developing, and delivering advanced leadership development curriculum and training programs for GS-13 to GS-15 (and above) supervisors, using adult learning principles (ADDIE/Bloom's Taxonomy) and multiple modalities (classroom, virtual, case studies, and scenario-based exercises).

Planning, developing, revising, and initiating programs of instruction to include vertical learning, terminal performance objectives (TPO's), enabling performance objectives (EPO's), course syllabus, cited material, methods of instruction, and modality of training delivery methods to meet new learning needs that broaden the student's understanding.

Leading program analysis and continuous improvement efforts using qualitative and quantitative methods (e.g., Kirkpatrick Model, curriculum review and mapping, Level 1-4 feedback, and biannual 360 surveys) to assess impact, identify emerging leadership needs, and recommend new or enhanced leadership programs with potential service-wide impact.

Conducting research and benchmarking of leadership development best practices across other federal agencies, law enforcement organizations, and educational institutions, and integrating current leadership and organizational development theories into CBP-specific curriculum and tools.

Serving as a primary educator and strategic advisor to senior CBP leaders, as well as the primary educator responsible for faculty instructor professional development, formal classroom evaluations that assess instructor effectiveness, and providing critical feedback (written and oral) for course and instructor improvement.

CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Requirements

You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). All pre-employment processes will be conducted in English. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Basic Requirements: Degree: that included or was supplemented by major study in education or in a subject‑matter field appropriate to the position. Or combination of education and experience – courses equivalent to a major in education, or in a subject‑matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4‑year course of study described in A above. And Experience: You qualify for the GS‑14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Designing, developing, and delivering leadership development training for mid‑to‑senior‑level supervisors or executives, using adult learning principles and structured instructional design methods (ADDIE and Bloom's Taxonomy). Providing advisory services and confidential counsel to senior leaders on complex labor‑management relations, performance management, employee conduct, progressive discipline, or related federal human resources issues. Evaluating training or leadership development programs using qualitative and quantitative methods (for example, Kirkpatrick levels of evaluation, curriculum review and mapping, course evaluations, and/or 360‑degree feedback data) and using the results to recommend improvements or new offerings. Conducting research and benchmarking of leadership development practices across agencies or organizations, and translating that research into practical curriculum, tools, or initiatives that address organizational challenges and leadership capability gaps.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 08/14/2026. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non‑career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non‑prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates