Strategic Workforce & Programs Analyst

U.S. Customs and Border Protection; Seattle, Blaine (WA, WA); On-site; USD 68,000 - 88,000; Full time

Job summary

U.S. Customs and Border Protection (CBP) is seeking qualified applicants for a GS-11/GS-12 level position in Seattle. The role involves workforce management support, workflow documentation, and coordination with program offices to improve staffing and processes.

Location choices include Blaine or Seattle, Washington; this is not a remote position and requires meeting residency and education requirements as outlined by the agency. Background investigation is required.

Qualifications

• Meet all qualification requirements, including education if applicable, subject to verification.
• Residency requirement with physical presence in the U.S. or its protectorates.
• Education substitution for GS-11/12 may apply per the standard.

Responsibilities

• Gather information on workforce management issues and prepare summaries for management.
• Document current processes, identify administrative concerns, and propose changes.
• Communicate with internal contacts to obtain information and track actions.
• Compile staffing, attrition, position data, and recruitment information for reporting.
• Support personnel program actions involving awards, appraisals, and performance management.
• Assist with backfill planning and workforce tracking.

Skills

Workforce management

Administrative process

Coordination with program offices

Staffing data analysis

Employee awards & performance

Education

Ph.D. or doctoral degree substitute for experience

Job description

U.S. Customs and Border Protection (CBP) is seeking qualified applicants for a GS-11/GS-12 level position in Seattle. The role involves workforce management support, workflow documentation, and coordination with program offices to improve staffing and processes.

Location choices include Blaine or Seattle, Washington; this is not a remote position and requires meeting residency and education requirements as outlined by the agency. Background investigation is required.