Strategic Workers’ Comp & Return-to-Work Leader

South Dakota Ag Connection; Sioux Falls, Northern (SD, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Relocation package available

Job summary

Smithfield is seeking a Workers' Compensation Manager to oversee all workers' compensation claims and return-to-work activities. You will be the primary liaison between employees, TPAs, medical providers, management, and other stakeholders to ensure timely claim resolution and regulatory compliance.

You will lead claims lifecycle, administer transitional duties, and collaborate with HR, EHS, and site leadership to manage risk, incident investigations, and reporting.

Qualifications

• Bachelor's Degree from a regionally accredited four-year college or university and 5+ years of experience managing workers' compensation claims and related areas; or equivalent combination of education and experience, required.
• Minimum of 2+ years' experience in a position of leadership to include team development and management, required.
• Must understand the dynamics of workers' compensation in multiple states.
• Understanding of the litigation process related to workers' compensation claims.
• Must have a solid understanding of the third party administration process.
• Strong critical thinking and problem solving skills.
• High level of written and verbal communication skills, organizational planning, teamwork, analytical reasoning, and adaptability.
• Knowledge and experience of MSOffice, including Excel, Word and PowerPoint; Enterprise and Global Risk Advantage systems.

Responsibilities

• Manage the full lifecycle of workers' compensation claims from injury reporting through resolution.
• Partner with TPAs, medical providers, legal counsel, and internal stakeholders to ensure effective claim management.
• Review claims, investigations, and medical documentation to support timely and appropriate outcomes.
• Participate in claim reviews, hearings, mediations, and litigation matters as needed.
• Administer and oversee transitional duty and return-to-work programs.
• Coordinate employee work restrictions, accommodations, and return-to-work plans.
• Work with HR and operations to support compliance with ADA, FMLA, and related regulations.
• Ensure compliance with South Dakota workers' compensation laws and company policies.
• Maintain accurate claim records and support audits and reporting requirements.
• Identify claim and injury trends and recommend strategies to reduce risk and costs.
• Collaborate with HR, EHS, Health Services, and Operations to support injury prevention efforts.
• Assist with incident investigations and corrective action initiatives.
• Communicate significant claims issues, injury trends, and risk concerns to Regional Managers and site leadership.
• Prepare claim status reports and program metrics for leadership.
• Maintain confidential records and ensure appropriate documentation.
• Perform other duties as assigned.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Teamwork

Education

Bachelor's degree (regionally accredited four-year college or university)

Tools

MS Office

Excel

Word

PowerPoint

Enterprise and Global Risk Advantage

Job description

Smithfield is seeking a Workers' Compensation Manager to oversee all workers' compensation claims and return-to-work activities. You will be the primary liaison between employees, TPAs, medical providers, management, and other stakeholders to ensure timely claim resolution and regulatory compliance.

You will lead claims lifecycle, administer transitional duties, and collaborate with HR, EHS, and site leadership to manage risk, incident investigations, and reporting.