Strategic Wellness Programs Lead

Vitality Group Inc.; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with company match

Life, AD&D Short and Long term disable

Generous PTO, Holidays and Summer Fri

100% paid parental leave

Wellness Resources

Job summary

Vitality Group Inc. seeks a Wellness Strategy Manager to design and execute client wellness strategies that boost engagement, satisfaction, and long-term growth for a portfolio of clients in the US.

You will own the client experience, partner with operations, actuaries, and management to deliver measurable value, and serve as a trusted advisor to clients, vendors, and brokers. The role requires a strategic mindset, strong communication, and a consultative approach to identifying opportunities,

Qualifications

• Bachelor's degree (BA/BS) preferred, with 4+ years' experience managing employer wellness or well-being programs.
• Ability to operate strategically and tactically with internal and external stakeholders, building strong, trusted relationships.
• Strong data analysis skills to inform engagement strategy, assess program effectiveness, and recommend enhancements.
• Excellent communication and presentation skills, including the ability to engage senior and C-suite audiences; proficiency in Microsoft Office.
• Willingness to travel up to 20% (required).

Responsibilities

• Design, present, and implement wellness program strategies aligned to client goals and member health outcomes.
• Analyze participation and performance data regularly to drive engagement, satisfaction, retention, and profitability.
• Serve as a trusted advisor by articulating the Vitality value proposition through a consultative, solutions-based approach.
• Act as the primary day-to-day client contact, proactively managing communications, expectations, and issue resolution.
• Partner cross-functionally (e.g., operations, actuaries, management) to enhance and evolve client wellness programs year over year.
• Advocate for clients internally, ensuring quality delivery, process adherence, and timely resolution of risks and escalations.
• Manage multiple client accounts and projects while monitoring engagement, risks, opportunities, and deliverables.
• Prepare and deliver client-facing communications, reports, training, and presentations related to program performance and enhancements.
• Maintain accurate documentation, CRM records, and internal reporting to support transparency and operational alignment.
• Demonstrate strong organizational, communication, negotiation, and adaptability skills in a fast-paced, evolving environment.

Skills

Strategic mindset

Strong communication

Consultative approach

Problem-solving

Organization & prioritization

Cross-functional collaboration

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Vitality Group Inc. seeks a Wellness Strategy Manager to design and execute client wellness strategies that boost engagement, satisfaction, and long-term growth for a portfolio of clients in the US.

You will own the client experience, partner with operations, actuaries, and management to deliver measurable value, and serve as a trusted advisor to clients, vendors, and brokers. The role requires a strategic mindset, strong communication, and a consultative approach to identifying opportunities,