Wellness Strategy & Client Engagement Lead

Rippling; Independence (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Supportive work environment

Job summary

A leading wellness management company located in Independence, Ohio, is looking for a Wellness Strategy Manager to manage client relations and drive engagement initiatives. Responsibilities include project management, client satisfaction, and service issue resolutions. Applicants should have experience in customer service, project management, and wellness programs. The role requires excellent communication skills and the ability to work in a fast-paced environment. Competitive salary of $50,000 - $55,000 per year with benefits is offered.

Qualifications

• Customer Service experience required.
• BA or BS College Degree preferred.
• Any combination of education and experience considered.

Responsibilities

• Manage new and existing client relations.
• Prepare and coordinate formal presentations to clients.
• Oversee client management reporting.

Skills

Strong organization skills

Problem-solving skills

Strong communication skills

Customer focused

Analytical skills

Ability to travel

Education

BA or BS College Degree

Customer Service experience

Health and Wellness experience

Tools

Microsoft Word

Microsoft Excel

Salesforce.com

Job description

A leading wellness management company located in Independence, Ohio, is looking for a Wellness Strategy Manager to manage client relations and drive engagement initiatives. Responsibilities include project management, client satisfaction, and service issue resolutions. Applicants should have experience in customer service, project management, and wellness programs. The role requires excellent communication skills and the ability to work in a fast-paced environment. Competitive salary of $50,000 - $55,000 per year with benefits is offered.