Strategic Warehouse General Manager - Travel‑Heavy Ops Leader

DHL Supply Chain; Lockbourne (OH); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

a generous PTO policy

Job summary

DHL Supply Chain is seeking a General Manager III to drive strategic warehouse operations across our distribution network in the United States. The role focuses on optimizing processes, leading a large team of managers and staff, and delivering strong P&L results through customer relationships and operational excellence.

The position requires the development of efficient, safe environments, leveraging WMS and automation to improve performance, and coordinating with cross-functional teams to meet

Qualifications

• 5+ years managerial/supervisory experience.
• 2+ years of experience in a supply chain, warehousing or distribution environment.
• Warehouse Management Systems (WMS) experience, preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Education

Bachelor's degree or equivalent

Tools

WMS

Job description

DHL Supply Chain is seeking a General Manager III to drive strategic warehouse operations across our distribution network in the United States. The role focuses on optimizing processes, leading a large team of managers and staff, and delivering strong P&L results through customer relationships and operational excellence.

The position requires the development of efficient, safe environments, leveraging WMS and automation to improve performance, and coordinating with cross-functional teams to meet